The Oaks-Scenic View (Assisted Living)
Patricia S
"Baldwin Facility Short Staffed, Dirty, and Misrepresented"
This facility in Baldwin, GA doesn't match the posted photos - it's far less appealing. They're severely short staffed. It's not ethical to accept more patients when they're struggling to provide proper care for the current ones. It took nearly half an hour for someone to answer my mom's call button. When seeking assistance at the nurse station, no one was in sight. After waiting 10 minutes there, I returned to my mom's room and still spotted no nurses or caretakers roaming the halls. The place clearly lacks regular cleaning. Handrails and doors need daily wiping. The carpet should be vacuumed twice a day and patient rooms need daily mopping. A few staff members are amazing, but they are overwhelmed. It's impossible for them to manage everything around the clock. This place has potential, but it seems the management isn't pushing the higher ups to get the assistance needed. A simple act like hiring more cleaners for wiping, vacuuming, and mopping could considerably improve the facility. Right now, the Baldwin location is more of a terrible news feature about assisted living neglect than an ideal home for the elderly. It's really disappointing.
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E Shore
"Caring Assisted Living with Great Amenities"
The Oaks-Scenic View Assisted Living is a great place for your loved one. It's clean, well-kept, and has nice areas for residents to gather. Snacks and soft drinks are always available. The staff is caring and accommodating. They quickly installed an extra bar in the bathroom for my mother. Thanks to the administrator and all the staff at the Oaks!
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Anonymous
"Cozy Facility with Small Rooms"
This place is really nice, inside and out. The dining room is pretty and bright. The hallways are also nice with tall windows that let in a lot of light. There's a snack room and a nice room with a fireplace. The only downside I noticed was that the rooms are pretty small.
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Anonymous
"A Safe, Happy Place"
My mom is happy here. They take good care of her, and everything is clean. Lots of activities. Good food. Safe place. I recommend it.
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Anonymous
"Safe and Pleasant Community for Mom, Highly Recommend"
My mom is doing really well at this place. Everything's going great, and I'm happy. They're taking good care of her and what she needs. The place is kept up nicely, it's all very nice and clean. There's always something happening, they have lots of things to do. Mom likes the food, it's good. I know she's safe and being taken care of here. It's a place I'd suggest, it's nice.
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