The Phoenix at Albany
Anonymous
"Mixed Feelings About The Phoenix at Albany Tour"
The tour at The Phoenix at Albany was okay, but not exactly what we thought it would be after looking into it. Overall, it’s a decent option.
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Anonymous
"Overall positive experience."
We put my sister in this place, and we're happy. They're good with her physical therapy. She's in memory care, and the staff is friendly. Nice atmosphere. I'd recommend it.
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Michael
"A Review of Assisted Living"
The staff at this place are really nice and they really care about my mom. But the boss might not be so honest and doesn't seem too educated. But hey, I don't have to talk to them much, so it's not a big deal. They just got a new nurse who seems cool, and the caregiver we have now is great. Overall, we're pretty happy with our experience.
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anonymous
"Could Improve Orientation, But Overall Decent Choice for Location"
We picked The Phoenix 'cause they replied first and were nearby. But, they didn't explain stuff well, so orientation needs work. Still, I'd tell others to check it out.
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Anonymous
"Great value, good food, variety of activities for residents."
I think this community is one of the best in Albany. The food was always good for my loved one. They offer bingo, singing, puzzles, and more activities for residents.
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Anonymous
"Community Needs Renovations"
I like the community, but it needs renovations. The food is okay, but my mom isn't thrilled. The room sizes are adequate.
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Jan
"Great Staff and Excellent Value at The Phoenix At Albany"
The staff here were very attentive. They had the best food ever back then, but I heard the chef has changed now. They are quick to clean the community, and nothing is left messy for long. They were also very friendly with us and our mother. They offered activities like bingo for the residents to enjoy. We thought the value for the price at The Phoenix At Albany was excellent.
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Anonymous
"Good Staff, Poor Services"
Staff is kind and the place is good, but the food and laundry service consistently let us down.
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