Tudor Castle Residential Care Home
Juliet
"Well-maintained, cozy home with excellent care and cleanliness."
Choosing a senior home for my mom was one of the hardest things I had to do. I picked Tudor Castle Senior Home Care for a few reasons. I liked that they maintain a nice lawn and keep the exterior of the home in good shape. The inside is well-kept, and the décor creates a cozy, relaxing atmosphere. Cleanliness is important to me, and the staff keeps the place very clean. The care they provide for my mom is excellent—she is clean, well-fed, and her needs are met every day. I appreciate all the hard work the owner and staff put into caring for her at Tudor Castle!
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Harold Edwards
"Caring Staff and Reliable Service at Tudor Castle Assisted Living"
The staff at Tudor Castle are very caring and attentive. They always put the residents first and make sure they get the attention they need. We’ve had a great experience with the staff at Tudor Castle. They’re available to family members any time, day or night. The staff encourages the residents every day, based on what each person can do. Tudor Castle is definitely a trustworthy place, and we’re really happy with our experience here.
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Wanda Phipps
"Exceptional Care and Comfort at Tudor Castle"
Our time with Tudor Castle in Decatur has been amazing. When we needed a long-term care facility, it was a tough choice. This was our first time dealing with assisted living, and we needed lots of help. Thankfully, a true professional in long-term care, made us feel at ease. Her knowledge and support were just what we needed during this hard time. We did a lot of online research to find the right place. Safety and cleanliness were top priorities for us, and Tudor Castle exceeded our expectations. The place is clean, organized, and easy for our loved one to get around. They feel at home and comfortable there. The staff is efficient, attentive, and always kind. Our loved one is always clean, well-groomed, and enjoys mealtime. They have dietary restrictions, but the staff makes tasty and appealing meals. They keep us updated regularly and call us if there's ever an issue. Since COVID-19, they’ve been great about setting up Duo calls so we can stay in touch. Tudor Castle has been a huge source of comfort and relief for us. They truly care about the health and well-being of all the residents. We're very grateful for the dedication and commitment of the staff at Tudor Castle.
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Anonymous
"Inadequate Care and Unkept Promises at Assisted Living Facility"
My dad spent a few years at this assisted living place. They told him a few times he wouldn't be able to afford a private room. He had availability to a tub, but only during limited times. The place had a negative vibe to it. Towards the end of my dad's stay, they said his room cost was $2400. Taking showers was troublesome because the water was always cold. One time, I visited and checked the water temperature and it was just 67 degrees Fahrenheit. They had offered to let my dad live with the owner's sister-in-law, but that never happened. In fact, the staff, who was also the owner's sister, said there wouldn't be any hot water there. According to my dad, the staff wouldn't give him his medicine. As things got worse, I started taking him to my place once a week for a proper bath. Unfortunately, he ended up burning himself in our shower, which led to a hospital visit and never returning to the assisted living home. I lodged a complaint with the Georgia state authorities. When they inspected the place, they measured the water temperature to be 108 degrees Fahrenheit. It seems they would frequently adjust the water and room temperatures. They also found his dietary supplement stashed away in a drawer, suggesting they had been withholding it.
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A Place For Mom Customer
"Convenient, Happy Living at Assisted Facility"
The folks here seemed happy with their living arrangements. Everything was conveniently on a single level, and the roll-in shower was a big plus.
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