Bickford of Urbandale
Anonymous
"Assisted Living Facility Review Summary: Accessibility and Staffing Concerns"
The place is okay, but not great. It's not good for people with disabilities, especially those in wheelchairs. If you don't need help from the nurse, the staff is usually nice. Sometimes the nurse is helpful, other times not. The memory care unit is mixed with everyone else, not separate.
- Useful
- Not useful
- Share
Anonymous
"More Natural Light Needed"
The place is really nice and the people who work there are kind. But it's super dark inside. They really should add more windows or something to let in more sunlight.
- Useful
- Not useful
- Share
Anonymous
"“Nursing Home Vibes”"
The staff here was really nice and took good care of everyone. The place looked clean, but the rooms felt like an old nursing home—kind of cold and unwelcoming.
- Useful
- Not useful
- Share
Anonymous
"Assisted Living Facility Provides Excellent Care and Comfort for Residents"
My mom is doing well at this community. She gets great care, and I feel good about her living here. She's still getting used to it, but everything is good overall. I know she's safe and well taken care of. The staff is really nice when I visit, and they help when we need it. They keep the place clean. The meals are good, and they have fun things to do. Mom loves playing and sitting on the front porch. It's a nice place, and I would tell others to come here.
- Useful
- Not useful
- Share
Anonymous
"Mom Is Thriving in This Community"
My mom is here in this community. She gets great care, and I feel good about her being here. She's still adjusting, but overall, things are fine. I know she's safe and in good hands. The staff is friendly when I visit and helpful when needed. They keep the place clean and provide nice meals. Plus, there are fun activities. Mom enjoys playing and sitting on the front patio. It's a lovely community, and I'd recommend it.
- Useful
- Not useful
- Share
Anonymous
"Tour guide pleasant, facility lacking care for loved one."
We visited this place, it was tidy and looked after. The person who showed us around was friendly. But, sadly, they couldn't provide the care my family member needed.
- Useful
- Not useful
- Share
Anonymous
"Affordable but lacking in care for seniors with higher needs."
We almost picked Bickford during our tour. It's nice, and the guide was friendly. But, it's pricier than Edencrest for the same care. Plus, we knew my mother-in-law would need more help than they could offer.
- Useful
- Not useful
- Share
Anonymous
"Visited Assisted Living, Some Didn't Call Back"
I visited a few places, including Bickford of Urbandale. It was clean, nice, and most people were friendly. Unfortunately, some places didn't call me back after evaluating my mother, which was disappointing.
- Useful
- Not useful
- Share
Anonymous
"A Positive Experience at a Good Community"
My dad is still getting used to this place, but overall, it's a nice facility. The staff here is good, and I feel like he's in good hands. They have activities for the residents when they're ready. He's also adjusting to the meals they serve. Overall, it's been a positive experience, and I'd recommend this community.
- Useful
- Not useful
- Share
Anonymous
"Great place with friendly staff, top 2 choices. Highly recommend!"
The Bickford of Urbandale was one of my favorite places. It was really nice with nice people and just as good as the other places I checked out. All the staff were super nice and made me feel welcome.
- Useful
- Not useful
- Share
Anonymous
"Good Experience with Bickford of Urbandale Assisted Living"
Our time at Bickford of Urbandale has been pretty good! It's a nice and clean place, and everyone there is really friendly. They have lots of fun activities for the residents, which keep them busy. The only problem we've had is sometimes our clothes get mixed up with the laundry service.
- Useful
- Not useful
- Share
Anonymous
"Comfortable and clean with friendly staff and fun activities!"
We had a good time at Bickford of Urbandale! It's clean and looks nice, and everyone is super nice. They have lots of fun stuff to do, and the residents are always busy. The only problem we've seen is sometimes the laundry service mixes up clothes.
- Useful
- Not useful
- Share
Anonymous
"Friendly Staff and Varied Activities"
So far, they’re doing a great job. The place is really clean, and they keep me informed about any incidents. The only issue is the food – we had a corn dog, canned beets, and tater tots for dinner. The private rooms are nice, and the staff is friendly and attentive. They offer arts and crafts, plus live music. I appreciate their different levels of care.
- Useful
- Not useful
- Share
Anonymous
"Doing a very good job"
So far, they are doing a very good job. The place is kept pretty clean, and they call me about any incidents. The food is the only issue; during a visit, we had corn dogs, canned beets, and tater tots. They only have private rooms, and the room is nice. The people are wonderful, super friendly, and go out of their way to help. They offer arts and crafts and even have musicians come in. I like their approach with different levels of care.
- Useful
- Not useful
- Share
Anonymous
"Assisted Living with Old-Fashioned Charm and Friendly Atmosphere"
The place was nice and everyone was friendly. But, I got a bit confused at first because I went to the wrong door and saw some stuff hanging outside. It didn't look very tidy. It feels like a cozy old-fashioned neighborhood, a bit older compared to others. It wasn't terrible, but it wasn't exactly what we wanted."
- Useful
- Not useful
- Share
Anonymous
"Mom Feels Secure and Content"
It's a really nice place for my mom. The director and a nurse are on maternity leave, so things aren't consistent right now. But the food is great, the staff is super friendly, and Mom feels safe and happy.
- Useful
- Not useful
- Share
Customer
"Assisted living facility is okay, but nothing special."
The place was okay, but nothing really stood out.
- Useful
- Not useful
- Share
Customer
"Too Many Residents Overwhelm Caregivers"
Assisted living has too many residents for the caregivers.
- Useful
- Not useful
- Share
Bickford of Urbandale
Address
5915 Sutton Place
Urbandale, IA - 50322
Website
http://www.enrichinghappiness.com/branch/bickford-of-urbandale
Telephone
(515) 331-3000