Brookdale Sioux City
Anonymous
"Good experience at Charter Senior Living at North Park Place"
My loved one lives at Charter Senior Living at North Park Place and things have been good for him so far. The staff communicates well with the family, and the move-in process went smoothly. The place is clean and the staff is friendly. I would recommend Charter Senior Living at North Park Place to family and friends.
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Tim
"Friendly Residents, Poor Communication and Service"
The communication here isn’t great. We’re still waiting to sign a lease because they keep giving us an empty one. My family doesn’t even know what’s expected of them in the community. They’ve been living here for more than half a year now. The other people living here are nice, and the guy who fixes things is cool too. But the people in the office? Not so much help. In the beginning, they used to bring food to our rooms because of the virus going around. But it wasn’t hot, and they didn’t give us many choices. Now, we can eat in the dining room. They were supposed to give my family a special breakfast for their first week, but that never happened. Then, the staff said it wasn’t part of the deal. I don’t think this place is the best choice.
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Anonymous
"Welcoming Community with Fun Activities!"
This place is really nice! The people here are super friendly and they've made my loved one feel really welcome. They even helped her get used to living here, which was great. They do lots of fun stuff like crafts, which she loves. The food is pretty good, but my mom says they could cook the meat better. Overall, we're happy!
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Amber Gregg
"Great Welcome, Clear Pricing, and Amazing Food at Brookdale"
When we got to Brookdale, She welcomed us with a smile! She was clear about the prices for Independent Living and Assisted Living. She was right about the food being amazing too! My mom decided to move to Brookdale, and she's been very happy so far.
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Amber Gregg
"Brookdale is a great choice"
When we arrived at Brookdale, [staff member] greeted us with a smile! She was clear about the pricing for Independent Living versus Assisted Living. She was also right about the food being fabulous! My mom chose to move to Brookdale, and so far she’s very happy.
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Anonymous
"Spacious Rooms, Nice Decorations"
The rooms here are really big, and they look nice.
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Anonymous
"Satisfied Visit to Assisted Living with My Parents"
My visit with my parents was great. The place is clean for them and guests. The people who work there are nice and take good care of them. We like the food, and there are fun things for them to do.
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Anonymous
"Clean and Accountable Facility with Staff and Activity Concerns"
I was impressed with how clean Brookdale Sioux City was. Peggy had a few complaints about the staff, except for Jackie. Activities listed sometimes didn't happen. I liked their accountability; each patient has a call button that tracks staff response time. Initially had kinks, but I appreciated the system once operational. Personally liked it, but Peggy had issues.
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Anonymous
"Cleanliness Impressed Me"
I thought Brookdale Sioux City was really clean. Peggy had a few complaints about the staff, but she liked Jackie. We had some issues with activities—sometimes they didn't happen as listed. What I appreciated most was the accountability. Each patient had a call button around their neck, and it was computerized to track staff response time. Initially, there were some kinks, but once it was up and running, I liked the system. Personally, I enjoyed the facility, although Peggy had her own concerns.
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