Oak Park Place - Dubuque
Anonymous
"Oak Park Place: Poor Treatment and Staffing Troubles"
I definitely don't advise going to Oak Park Place. They made my family member leave from day one. The nurse said a relative always has to be with them. Plus, they're dealing with not having enough staff.
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Anonymous
"Friendly and Helpful Assisted Living with Room for Improvement"
My husband had health issues, so we moved here to be near our kids. Everyone's been nice and helpful. Things could be better. Some stuff looks old, like carpets and outdoor decks needing cleaning. Everyone is lovely. We're glad to be here and have made many friends already. We have a senior apartment and hired helpers, which was crucial for us. The food is pretty good with a variety on the menu. You can request what you want. I'm busy caring for my husband, so I don't join activities. He does the rosary, and we enjoy the pub on Wednesdays and ice cream socials on Fridays and Sundays. I can't compare it to other places, but it works well for us.
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Michelle
"Affordable assisted living with activities in convenient location, great amenities."
I visited this place and it was nice, with plenty of things to do and in a good spot. They asked for a few hundred dollars to get on their waiting list, which would count towards your first month's rent if you decided to move in.
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anonymous
"Assisted living facility impresses despite staffing challenges, offers great amenities."
It's a newer community and despite staffing challenges, they're doing well. Laundry can be slow, but it's manageable. The director is great, and the staff are responsive when we call. Our loved one enjoys the meals and transportation convenience.
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Douglas
"Expensive but Nice Community"
The community was nice, but it cost too much.
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anonymous
"Great staff, clean environment, loved one enjoys it at Oak Park"
Oak Park Place is fantastic! The place is always clean and friendly. The staff are wonderful, and our loved one really enjoys them and values their regular check-ins.
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Linda Y
"Understaffed Memory Care Unit Fails Loved Ones"
They don't have enough staff. Sometimes, in the memory care unit, there's no one around. I regret bringing my loved one here.
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anonymous
"Assisted Living Tour Disappoints: Lack of Connection, Technical Issues"
I didn't feel good when I arrived for the tour. The person showing us around didn't know any residents' names, and they didn't seem to know her either. We went to see an activity, but it wasn't working because of the internet. The residents said this happens often. It just wasn't right for us.
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Anonymous
"Staff Shortage Hinders Care at Pleasant Assisted Living Facility"
The assisted living facility is nice, but there aren't enough staff to help my loved one.
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Anonymous
"Great care and fun activities at Oak Park Place"
My mom has lived at Oak Park for over two years. The care is excellent. She gets help with dressing and other needs. They have many activities like bingo and crafts, organized well. They also have live music weekly and trips for shopping or sightseeing. I'm very happy with her care and would recommend Oak Park Place.
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Anonymous
"Assisted Living Review: Some Ups, Some Downs, Room for Improvement"
My folks stay here. They ask residents for ideas, which is cool. Dining staff is friendly. Some staff helpful, some not. Food's hit or miss. They serve breakfast and dinner, but folks can cook in their kitchen. Menu has 2 choices plus salad bar. Sometimes salad bar isn’t filled enough. Continental breakfast rocks. Place is clean, housekeeping comes once a week. They should involve residents more in activities. Lighting and socializing could be better. I might recommend, but they need to improve.
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Anonymous
"Good Staff, Tight Spaces!"
I just checked out this place and they really impressed me with their punctuality and helpfulness. But I couldn't help thinking that the rooms were way too small for my mom; it just felt a bit cramped.
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Anonymous
"Informative Staff!!"
The staff were super informative during our tour. They greeted us on time and shared lots of useful info about their community. Plus, they let us try a free meal and join in on activities. Our visit was great; it just wasn't the right fit for my family and me.
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Anonymous
"Good care"
This community is pleasant. The staff should improve security. They offer activities to stay active. She appears content and appreciates the clean environment. Families would find the care satisfactory.
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Anonymous
"Great Experience with Kind Staff and Good Care"
So far, our experience here has been positive. My brother is taking a little time to adjust, but they are doing a good job taking care of him. The community is very well-maintained, with his room and the common areas kept in good shape. The staff is very kind, helpful, and knowledgeable. There are activities available, and he enjoys playing bingo. He is satisfied with the food. I feel confident that he is safe and would recommend this community.
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Anonymous
"Just What We Hoped For at Oak Park Place - Dubuque"
The experience at Oak Park Place Dubuque has been just what we hoped for. There are lots of activities available, though getting Mom to join in has been a bit of a challenge. Overall, it’s been a positive experience.
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RD
"Top-notch assisted living facility with caring staff and activities."
My mom really likes Oak Park Place. The people who work there are kind, and they keep everything clean. They have lots of fun things for the residents to do, and the food tastes good. My mom is meeting new friends there, and we're really pleased with everything. I think other people should check it out too.
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Loved one
"Friendly staff, clean facility, could use 24/7 nurse presence."
The workers here are super nice! They take good care of us and keep everything clean. I've eaten here a few times and the food's pretty good! One thing they could do better is having a nurse around all the time. They have one during the day, but it'd be nicer to have one at night too.
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