Highland Estates
Cecilia
"Clean common areas, better memory care experience, recommend Highland Estates."
We picked Highland Estates for the affordability. Common areas were clean, though not my loved one's room. Assisted living was alright, but memory care was significantly better. Overall, I'd suggest this facility to others.
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Jaime S
"Absence of Care: Deplorable Conditions at Assisted Living Facility"
This facility is terrible. Horrible, in fact. You can constantly hear staff members grumbling about their responsibilities and how much they loathe their job. The care they provide for my father is insufficient. They failed to shower him for a duration of three weeks and not a single person bothered to reach out to me regarding this. The state of his room is deplorable; it's persistently unclean, with mold in the shower and a repugnant toilet. I find myself having to clean every time I go there to visit him. He receives his medication behind schedule and on several occasions, was given the incorrect medication. Plus, I caught the office representative deceiving me about my father's rent. Based on their level of care and service, I would recommend considering other facilities.
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Liberty
"Caring Staff and Safety at Highland Estates"
I think Highland Estates is a safe place for my loved one with memory care health issues. The staff is always available when I call.
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Anonymous
"Highland Estates: A Caring Community with Room for Improvement"
Our experience at Highland Estates has been great! The staff are really nice and they care about everyone. They have lots of fun things to do like cooking classes, bingo, and games. Sometimes the food isn't the best, and they don't always cook the vegetables enough, but overall, it's a good place for my loved one.
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TP
"Highland Estates Falls Short for Loved One"
Highland Estates is a pleasant place. The staff is friendly, and the facility is clean. However, it simply wasn't the right fit for my loved one.
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