Assisted Living Facilities

American House Cedarlake

4.3/5.00 - based on 49 reviews
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4/5.00 Published 1 year ago

"Family Visit to American House Cedarlake: Nice Tour, Good Apartments"

Our family visited American House Cedarlake. The tour guide was nice. The apartments were good but far and not very busy.

4/5.00 Published 1 year ago

"Assisted Living Facility Near Home Receives High Recommendation"

I recommend it to others. It's been good. We chose this place for my loved one because it's close to my house. The staff is friendly. There's indoor parking. My dad really liked it.

4/5.00 Published 1 year ago

"Friendly staff, good activities; meals need consistency. Recommend for retirement."

The staff is nice and helpful. Activities are good for residents. Meals need consistency in ordering process. Recommend for retirement living.

4/5.00 Published 1 year ago

"Expensive for Budget"

This place cost too much for our budget.

3/5.00 Published 2 years ago

"Mixed experience with assisted living: nice facility, but poor meals."

The food isn't good for seniors. It's not healthy and low quality. But the apartment was nice and staff were friendly.

3/5.00 Published 2 years ago

"Tour Guide Unprepared at Nice Assisted Living Facility"

My family visited this place in person. It seemed nice, but the person showing us around seemed unprepared. They didn't have anything ready when we got there.

4.5/5.00 Published 2 years ago

"Nice but too far away"

I had a virtual tour because it was during the pandemic. The facility looked new and very nice, but it was too far away for me.

3/5.00 Published 2 years ago

"Limited Services and High Fees"

The community didn't ask us any important questions. In a few minutes, they told me what they couldn't do instead of what they could. The common areas in the assisted living section were small. The fees were too high for us.

1/5.00 Published 2 years ago

"The American House lacks vital staff, lacks cleaning, and overcharges."

This place is awful. Some of my family members live at the American House in Plainfield, and I'm not impressed at all. They don't have any kitchen or cleaning staff. They're supposed to get two meals in the dining room every day, but that's a total joke! They've been eating from Styrofoam containers for months because there's no one in the kitchen. People quit all the time, and even the front office staff has to help out in the kitchen. They've lost two chefs recently! The rooms are supposed to be cleaned twice monthly – another joke. We're lucky if it happens once a month! Worst of all, they raised the rent during the pandemic – even though they were providing less services and only giving out Styrofoam-boxed meals because they had no staff. They barely have any activities either. Then, they raised the rent again for the new year by 6%, despite not providing any benefits for a whole year! I can't figure out where all the rent money has gone, considering they haven't been paying for kitchen or housekeeping staff. If you really care for your family members, don't let them move into American House. They just take advantage of people, caring only about making money without providing the necessary help when residents need it.

1/5.00 Published 2 years ago

"Disappointed with overpriced, understaffed facilities and uncaring management."

My family has been at the American House in Plainfield for two and a half years. Initially everything was great but things started to deteriorate quickly. There were no kitchen and housekeeping staff until recently which meant front office employees had to chip in at the dining room! Furthermore, they increased the rent during the COVID crisis and have done it again, hiking it up by 6% this year! For what reason? They haven't paid their staff for over a year and it certainly doesn't seem like they are using the money to improve the seniors' living conditions! Even after raising these issues with the higher-ups, no actions seem to be taken! Several seniors are being exploited and the management does not seem to care one bit! The only good things about this place are the nice residents and the delightfully helpful front office staff. If you're considering coming here, I strongly urge you to reconsider. These properties are not only overpriced but they also do not offer the services and activities they promise. Top all of this off with their non-responsive management and you have yourself a facility that I am very disappointed with and recommend against!

4/5.00 Published 2 years ago

"Friendly Assisted Living with Activities"

I’d suggest this community for your loved ones. They offer various room sizes, maintain cleanliness, and have attentive staff. My loved one is content with the food. Plus, there are activities available for residents.

4/5.00 Published 6 years ago

"Friendly Staff and Cozy Apartments"

The place is nice, and the staff is friendly. Apartments are a bit small, but it's not my preference. I'd recommend it to my mother.

3/5.00 Published 7 years ago

"Visited Facility – Neat, Pushy Sales, and Free Pie"

When I visited this place, it was neat and really nice. It felt more like a place for people who can live on their own, but we needed a place where help was available. There was a weird smell that I didn't quite like. The people who work there were nice, but they talked a lot about buying, which felt pushy. They gave us a tasty pie when we were leaving.

3.5/5.00 Published 7 years ago

"Friendly Staff and Good Amenities, But Could Be Improved"

During my visit, the folks I met were nice. This place looks like it has fun stuff to do and some cool extras. They even let you bring your pets along, and they'll give you a ride if you need one. Overall, it's alright, but there's room for improvement.

4.5/5.00 Published 7 years ago

"Good experience so far!"

Everything is going well! The staff are really nice and the place is kept very clean. My loved one has mentioned the food isn't great, but it's okay since they have options that work for him. Overall, I have no complaints.

4.5/5.00 Published 7 years ago

"Great Care, Friendly Staff, Clean, and Fun"

The caregivers at this place are really great. The nurse and the certified nursing assistant are fantastic. The whole staff is friendly and pays close attention. The executive director who was here when we moved in was super helpful. Mom loves the activities, and Dad is just starting to join in. The food is pretty good, and they keep everything clean. The apartment is a nice size, and some of their friends live here too.

4/5.00 Published 7 years ago

"Comfortable and Welcoming Assisted Living: Homelike Atmosphere and Pleasant Staff"

The people at American House are really nice and helpful. Moving in went smoothly, and my mom's place is comfy with all the rooms she needs. The staff always talk positively about the place, which is great. The only downside is the view from her apartment isn't the best. But management is planning to fix it with some landscaping. Every time I visit, the place is super clean. And the meals I've had with my mom were good and just the right size.

4/5.00 Published 8 years ago

"My Tour Went Well at this Community"

I had a pleasant tour of this community. Everything went smoothly, and it’s a friendly, well-maintained place. The staff was nice, and the community looked tidy. Unfortunately, it wasn’t the right fit for my mother’s needs. Overall, it’s a nice community.

4/5.00 Published 8 years ago

"A Fun Place to Visit!"

This place has lots of fun stuff to do like stretching, art, and trivia classes. Everything was clean and organized. The person who showed me around was friendly and helpful, answering all my questions. I think it's worth taking a tour of this community.

4/5.00 Published 8 years ago

"Quiet Community, Too Far from Home"

We visited on a Sunday. It felt empty. Not much happening, no one interacting. The place looked neat. But it's far from where we live.

4/5.00 Published 8 years ago

"Warm, Friendly, and Helpful"

It was tough for my dad to leave his house, but moving to American House Cedarlake turned out to be a great decision! The staff and residents are genuinely happy and helpful. They offer lots of fun activities, and the food is top-notch. My dad is really pleased with his choice.

4.5/5.00 Published 8 years ago

"Great place with friendly staff and good food!"

American House Cedarlake is a great place! The staff are all very kind and caring, and the place is clean and well-maintained. My loved one is happy and comfortable here, and she says the food is excellent!

3/5.00 Published 9 years ago

"Mixed Feelings: Assisted Living Boasts Many Perks, Some Downsides"

GOOD POINTS: It's super neat, has many choices and layouts, has a nurse, and all bills (even cable) and breakfast are covered. BAD POINTS: The main food hall, hair-cut spot, and health center (where the nurse is) are not between the two buildings. The elderly person would need to walk long hallways to reach the other side. But, the staff is nice overall, and the residents seem happy and chatty. It feels just like an apartment building, and it's safe with a security guard there.

4.5/5.00 Published 9 years ago

"Best Move for a Carefree Retirement"

My parents needed a clean, safe place to move. They were nervous about selling their home and moving. As my dad had a hard time meeting my mom’s needs, it became clear to us all that it was time for a change. Now, they’re at Cedarlake Village and love it! They enjoy the restaurant, some of the social events, quiet reading by the fire, and the heated parking garage. The place is beautifully painted and decorated, and the building is well kept. The management genuinely cares about the residents. Cedarlake Village is a great place for a fun and easy retirement.

4/5.00 Published 10 years ago

"Everything is Fine"

At Cedarlake Village in Painfield, Illinois, everything is good. The staff is great, and the place is wonderful. However, they don’t work with people who have alcohol problems, so we had to find a different place for my dad. Overall, it’s fine.

4/5.00 Published 10 years ago

"Review of Cedarlake Village Independent Living in Plainfield, IL"

Great pick! Checked out the folks, place, and apartment. Filled out an application last Thursday!

American House Cedarlake

Address
14800 Van Dyke Road
Plainfield, IL - 60544

Website

Email

Telephone
(815) 254-3564

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