Assisted Living Facilities

Brookdale Northbrook

4.5/5.00 - based on 41 reviews
5 stars
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1 stars
4/5.00 Published 1 year ago

"Welcoming but too early to tell"

The place feels welcoming. The staff are more professional and pay attention to us. It's clean. We had a few problems the first week. We will see how it goes. It's too soon to tell.

4/5.00 Published 1 year ago

"Mixed Experience at Brookdale Northbrook"

Brookdale Northbrook seemed old-fashioned and not very nice. They kept independent residents separate from those who needed assistance. My mom is sharp, so it's better for her to be with mentally strong people. We didn't choose Brookdale.

3/5.00 Published 6 years ago

"Decent Facility, But Far Away and Noisy With Fewer Amenities"

This place is a bit too far away for our liking. The loud noise from the highway is worrying. We believe another Brookdale offers more features.

4/5.00 Published 6 years ago

"Impressive Therapy Room"

I visited and was impressed by the fully equipped physical therapy room.

4/5.00 Published 7 years ago

"Nice Visit"

We visited this place and had a good time. Everyone was nice to us. The people who work there were friendly, and they answered our questions. Everything was fine, but my in-law wasn't ready to move yet.

4/5.00 Published 7 years ago

"Wonderful Care at Brookdale!"

My loved one's stay at Brookdale is going great so far! The place is really nice. The staff are kind and take great care of my loved one. I have no complaints!

4/5.00 Published 7 years ago

"Pleased with This Community"

My mom’s doing much better since moving to this community. She’s safe and getting good care here. The staff is great—caring and welcoming. They work well with families. I’d recommend this community; it’s been a good fit for us.

4/5.00 Published 7 years ago

"Great Experience at Mom's Community!"

Things have been going really well for my mom at this community. The staff are wonderful and have made sure to meet her needs. She enjoys the meals, activities, and her new living environment. We're happy with our choice and would recommend it.

4/5.00 Published 7 years ago

"Friendly Assisted Living Spot"

I enjoyed my visit to Brookdale Northbrook. The staff was friendly, and they seemed more willing to offer assisted living than other places.

4/5.00 Published 10 years ago

"Comfortable rooms, friendly staff, good value; pleasant assisted living experience."

They're doing pretty well, I guess. I really liked the rooms they showed us the most compared to other places. It felt more like an apartment than just a room, you know? And it wasn't this huge place where you get lost walking around. The people who worked there were super nice, and for what we saw, it seemed like a good deal.

4.5/5.00 Published 10 years ago

"Beautiful, welcoming community with caring, professional staff"

We recently moved our mom to Brookdale/The Seasons of Northbrook and are very happy with it. The place is beautiful and feels like home, but even better. All the residents we met seemed really content. The staff, including Sales Counselor, is very professional, caring, and goes above and beyond. This is a great senior living community anyone would be proud to live in.

3/5.00 Published 10 years ago

"Decent Place, But Not a Match for Our Family"

When we first talked to Jeff, he was kind of hard to deal with on the phone. We almost gave up right then. But, when we met face to face, we found out he's just really straightforward. We sat down and did some real talking about what we needed. He let us know that most people staying there are over 80. That just wasn't what we were looking for our family. It didn't fit her style. The place is pretty good. There's something different happening on every floor. Plus, there's a friendly Golden Retriever that's like their mascot! The buildings are alright, but they could be cleaner. Besides, their policy on leaving isn't the best. You have to stay a whole year before you can leave without a penalty. When it comes down to it, this place just wasn't the best for our family.

4/5.00 Published 10 years ago

"Welcoming environment, attentive staff, and clean facilities make this outstanding."

This place is really nice. The people who work here are super friendly and take good care of everyone. They also make sure the place stays clean. It's a good spot overall.

2/5.00 Published 11 years ago

"Disappointing Facility: High Price, Low Standards"

This place wasn't special. It was located ideally, but the prices were steep based on what was offered compared to other centers we visited. It wasn't as tidy or well-maintained.

3/5.00 Published 11 years ago

"Considering Dad's move North, the mission statement appeals"

The mission statement is great.. considering Dad's moving North... we should really consider this one.

3/5.00 Published 12 years ago

"Again - Great spot, extras, and photos, but the price?"

Once more, the place, extras, and photos look awesome. But, how much does it cost?

Brookdale Northbrook

Address
4501 Concord Lane
Northbrook, IL - 60062

Website

Email

Telephone
(847) 803-7100

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