Cedarhurst of Waterloo
anonymous
"Positive experience with friendly staff; loved one feels safe."
We've had a good experience overall. There are a few issues to resolve, but it's generally positive. The staff is friendly, and my loved one feels safe, which is crucial to me.
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anonymous
"Close to family, good meals, highly recommend Cedarhurst of Waterloo"
We really like how close Cedarhurst of Waterloo is to us. Compared to other places we visited, we preferred this community. Our loved one doesn’t always eat there, but the meals look really good. Based on our experience, we recommend Cedarhurst to other families.
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Sally
"Warm and Welcoming Assisted Living Facility"
We love that this place isn’t too big; it feels more cozy and personal. The admissions director, [name removed], kept in touch with us a lot before and after our tour, which we really appreciated. She really listened to what we wanted for our loved one, making a great first impression. Before our loved one moved in, the staff even emailed him to say how excited they were for him to come. They’ve stayed very welcoming. We’ve gotten to know the head of nursing well, and she’s always there to answer our questions. The meals and dining service are very good. Even though our loved one doesn’t always join in the activities, there are lots of options. We feel our loved one is in the best place possible.
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Debbie
"Great place for loved ones with caring staff and good food"
This is a community you should check out for your loved one. Our experience has been really positive so far. The staff are great to work with and make sure they keep track of everything happening with my loved one. They also do a good job of getting my loved one involved in activities. Physical therapy and speech therapy are available on site. The food has been good for my loved one, and the times I've had a chance to eat with them have been nice for me too.
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anonymous
"Friendly and Engaging Assisted Living Community"
I think this community is easy to communicate with about your loved one. They listen well to feedback. So far, it's been a good fit for us. They offer activities like bingo, fly swatter volleyball, music sessions with entertainment for residents to enjoy.
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anonymous
"Great care, quick responses, worth the cost"
They are very interactive with our loved one during activities. We really like how quickly they respond to our requests. The cost is higher, but we are happy with the care.
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Anonymous
"Unsanitary, Unprofessional Assisted Living; Mother Avoided, Relief Ensued"
The place was really dirty and needs updating. It smelled bad too. The lady in charge wasn't friendly and looked like she was homeless, not professional. I'm happy I didn't choose this place for my mom.
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