Assisted Living Facilities

Concord Place

4/5.00 - based on 109 reviews
5 stars
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1 stars
2/5.00 Published 9 months ago

"Mixed Feelings about Concord Assisted Living"

I've had problems with communication and follow-up at Concord. That's disappointing. But the bus driver, receptionist, cafeteria staff, and church pastors are great. Overall, I'd still recommend them because of the facility and price.

4/5.00 Published 9 months ago

"Vibrant Assisted Living with Great Food and Activities"

I really like the different things to do here. The exercise classes could be improved, though. Concord Place is so bright and happy, with lots of natural light. The food is definitely a bonus. And there's always something happening in the lobby and cafeteria.

4/5.00 Published 9 months ago

"Expensive with unwanted services."

The models were nice, but not what we wanted. We don't need meals or housekeeping, and the cost is too high. They now charge an extra $250/month for a second person in the unit.

3/5.00 Published 1 year ago

"Concord Place: Just Okay, Not for Everyone"

I live at Concord Place right now, and it’s been alright. The place is clean enough, and the people are nice enough. You get a decent amount for what you pay. But if you ask me, I’m not sure I’d tell others to move here.

4/5.00 Published 1 year ago

"Concord Place: Family-Friendly and Accessible"

Our family really appreciates how easy it is to use the facilities and find resources at Concord Place. We’d definitely recommend it to other families.

3/5.00 Published 1 year ago

"Mixed Experiences at Assisted Living Facility"

Lots of folks helped with arrangements. We chose this place for VA services. It's hard to suggest anything because everyone has unique needs.

3/5.00 Published 1 year ago

"Affordable and Convenient, But Just Okay"

We'd suggest it. We chose this place because it's cheap and easy to reach, right off the highway.

4/5.00 Published 1 year ago

"Overall, a positive experience."

Our time at Concord Place has mostly been positive. Although there were a couple of issues, they were resolved. Our experience with A Place For Mom was also good.

4/5.00 Published 1 year ago

"A Hidden Gem Amidst Challenges"

The location isn't great—the facility sits in a triangle between a railroad track, a busy street, and an interstate, with nothing else nearby. But what you get here is fantastic. The staff at the front line is excellent, and the food isn't too bad. It's pricey, but after checking out a few other places, I believe it's a good deal for this area. Plus, it takes care of everything I need.

3/5.00 Published 1 year ago

"Better Guidance Needed for New Residents"

From our experience, we think new residents need more guidance during their first weeks. Regular check-ins would help them adjust.

4/5.00 Published 1 year ago

"Comfortable and welcoming assisted living with excellent dining options."

The staff here is really nice. The place feels great. The food they serve is fantastic, and if you don't like what's on the regular menu, they have a big menu you can choose from. I think anyone who's 55 or older would like it here.

2.5/5.00 Published 6 years ago

"Beware: Overworked Staff and Bedbugs"

Some employees here are quite welcoming, while others act friendly but don't be fooled. I've seen that the nursing assistants, or CNAs, often seem overworked and understaffed. The carpets in the hallways and rooms are grimy, and it can get pretty hot inside. Plus, I've heard talk and even seen for myself that this place has a bedbug issue... numerous reports of it, in fact. Before you decide to move your loved one in here, be sure to do some investigating on your own. Listening to the people who live here will give you a good idea.

3/5.00 Published 6 years ago

"Affordable and Kind, But Watch Out for Mean Residents"

My brother stayed for a year at Concord Place. It didn't cost much, but some other people living there misused his nice nature, so we moved him somewhere better. If you don't have a lot of money, Concord Place is a good choice. The workers there are really friendly.

4/5.00 Published 6 years ago

"Mixed feelings about assisted living facility; potential for improvement noted."

The entrance and hallways seem old and worn out. They need new carpeting and some sprucing up. Because they look old, they seem dirty, which is sad because I'm sure the staff works hard. theme. is great! They helped me find a place for my parents and showed kindness and care. The apartments are nice and big. There's a heated indoor pool and lots of places to hang out with friends. Three meals a day are included, which is nice. It's good to know you don't have to cook or clean every day if you don't want to. But parking is tough, and there's no assigned spots. If you do your own laundry, it's in the basement and costs $0.75. The elevators are old and slow, and sometimes one doesn't work. The common areas are too cold, so you need a warm sweater. Despite the drawbacks, the private apartments and on-site help make up for it. It's a Supportive Living community, which is comforting. If they made some upgrades, it could be even better!

4/5.00 Published 6 years ago

"Could use better lighting"

I visited this place, and it was okay. The only thing I didn't like was that it was a bit dark. I wanted my Mom to be somewhere brighter with a better environment. The staff was friendly, and I got a follow-up call from the director. The facility looked clean and nice. Workers were busy taking care of residents, which was a good sign. They also showed me the restaurant, which looked nice. Unfortunately, the location didn't work for us, so we decided not to move her in. Overall, it wasn't a bad facility.

3/5.00 Published 7 years ago

"Attractive Place, Unappealing Surroundings"

I visited Concord Place to take a look around. The place itself was pretty good and the folks there seemed great. But getting to this place isn't easy and the sights you see from the apartments are quite sad. Even though this place is nice, it's just not right for us.

3/5.00 Published 7 years ago

"Independent Living in a Clean, Well-Maintained Community"

My relative lives here and enjoys the facility as he is still able to handle things on his own. It's always kept neat, with weekly apartment cleaning. The outdoor area is well-maintained. I suggest considering this community for others.

4/5.00 Published 7 years ago

"Satisfactory Home for Dad: Concord Place Assisted Living"

Concord Place works well for us since it's near family and affordable. Dad's adjusting to his new room, though it's a big change from our house. The staff takes good care of him. The food's decent, but some days are better than others. They offer activities, but Dad prefers to relax. They have transportation for outings, but we usually take Dad ourselves. Not much outdoor stuff, but that's okay because Dad has COPD. After looking at many places, we're confident we made the right choice with Concord Place.

4/5.00 Published 7 years ago

"Great floor plan!"

I really like the size of the studio apartment my loved one rented out and the overall floor plan of the community. It's very spacious and has lots of diversity with plenty of natural light. She seems to enjoy the activities they provide here, including field trips to places like the zoo lights and other random outings. Overall, I'm quite pleased with how everything is going.

4/5.00 Published 7 years ago

"Cozy Community with Helpful Staff"

Concord Place was really nice when we visited. The people who worked there were super nice and knew a lot. They made sure to answer all our questions. We saw that they had lots of fun stuff for the people living there to do. We picked a different place because we wanted to live more independently.

4/5.00 Published 7 years ago

"Comfortable Care!"

My family member recently moved into this community, and so far, everything has been going well for her. The staff have been friendly and helpful, meeting her needs effectively. Overall, it's been a positive experience, and we're happy with her new living environment.

4/5.00 Published 7 years ago

"Mixed Impressions"

I visited Concord Place, and it seemed like a pleasant facility. However, other places I toured were nicer. The tour guide was friendly and helpful.

4/5.00 Published 7 years ago

"A Pleasant Assisted Living Community"

The restaurant feels like a hotel. They serve the main entrees on plates covered in plastic wrap so you can see them. There's also a menu, but the food from it takes a bit longer to arrive. The community is pleasant, with plenty of activities. They're even planning a trip to a science museum. The staff is attentive, checking on you every morning. I'd recommend this community.

2.5/5.00 Published 7 years ago

"Not Quite What We Were Hoping For"

My mom feels the food here is alright. They don't provide any sort of welcome session or introduction for newcomers. They charge extra if you want a nurse to accompany your family member to and back from meals. They do have things going on daily, but the communication around what those activities are could be better. On the bright side, her room is nice and both it and the general community area is kept clean. The place just doesn't seem to fit well with my mom's needs.

4/5.00 Published 7 years ago

"Mixed Feelings About Assisted Living: A Tour Experience Review"

I checked out this place for myself. It seemed alright. The place was clean and staff were nice. They serve different meals. The stuff they have for residents to do is cool. It's kinda noisy because of where it's at. Families should check it out for their loved ones.

3.5/5.00 Published 7 years ago

"This community is down the middle"

The staff is nice and helpful. Food is good, but portions are small. Community is clean with daily activities. Rooms are small, price is fair. I'd recommend checking it out.

4/5.00 Published 7 years ago

"Busy Staff, Happy Mom"

They're super busy, but the staff is awesome. Beverly made everything easy for us, and Mom's happier!

4/5.00 Published 7 years ago

"High Hopes, Small Rooms"

The visit at Concord Place was good. I thought they might have promised too much. They said they could take care of my mom, but I wasn't sure. Also, the rooms seemed smaller compared to other places we checked out.

3/5.00 Published 7 years ago

"Family Member Doing Okay Here"

My family member is doing okay at this place.

4/5.00 Published 7 years ago

"Delicious Food Makes Every Day Amazing!"

My loved one is doing great since moving into this community. The staff have been friendly and helpful in helping my mom adjust to her new living environment. Her favorite thing is the delicious food they serve during meals. However, I wish the housekeepers would do a better job cleaning the bedrooms—they seem to do the bare minimum.

2/5.00 Published 8 years ago

"Unimpressed and Uncomfortable: Tour of Senior Living Center"

My visit to this senior living center wasn't promising. The place didn't look kept up. The room they displayed was nothing delightful, it should've looked nicer. The guy who led our tour acted more like a pushy car salesman. He asked for too much private details, making us uncomfortable.

4/5.00 Published 8 years ago

"Struggle to afford basic necessities amid rising assisted living costs"

This place wants to kick me out fast. They upped my rent even though Medicare didn't increase my income. I only have $2.20 each month for soap, shampoo, toothpaste, stamps, laundry soap, and quarters for laundry over three months. My meds cost $220 every three months, but in the donut hole, it's $650. That's why many folks here have dirty hair, bodies, clothes, and shoes with holes, and why they're crammed into about 14 small rooms. Either pay the higher rent or get thrown onto the streets. Do I buy insulin or pay rent? This whole thing really opened my eyes. Please inquire about my monthly income.

3/5.00 Published 8 years ago

"Neat Place with Good Care, Food Needs Upgrade"

My buddy really likes it here. The place is neat and his room is kept in tip-top shape. The workers are good at making sure he's okay. He's never been upset about how they take care of him. However, the food here is not so great - kind of normal, not fancy at all. The food could really be made better.

4/5.00 Published 8 years ago

"Concord Place: A Nice, Clean Community!"

I suggest checking out this community. It's in a great location and affordable. My mom is still getting used to living here and is starting to join some of the activities. She enjoys the dining room, and the food is good. The staff are excellent and answer all our questions.

4/5.00 Published 8 years ago

"Nice place but not quite what we needed in the end"

Even though Concord Place wasn't exactly what we needed, I still think it's a pretty good spot! The folks there were nice, and the place was neat and tidy. It just wasn't exactly what we were looking for, mostly because of the price.

4/5.00 Published 8 years ago

"Assisted Living Review: A Month's Reflection"

A Place For Mom really helped me find a home for my brother. I couldn't imagine doing it alone. But we're facing some hiccups with medical transportation. The PACE Bus they suggested doesn't go where he needs. Also, my brother has specific dietary needs because of his dialysis, but it seems like they're not paying attention to his food restrictions. I've given the list to the owner/manager.

3.5/5.00 Published 8 years ago

"Mixed Feelings: A Review of Our Assisted Living Experience"

I'm pretty satisfied living here. Staff is nice, but some improvements could be made.

3.5/5.00 Published 8 years ago

"Caring staff, Mom happy, sometimes short on help, overall good."

Friendly Staff, Mom Happy, Sometimes Short on Help

4/5.00 Published 8 years ago

"Great place! Friendly staff, flourishing resident. Good care, fair price."

My grandma is doing really well at this place. The people who work there are really nice and always ready to help. It seems like she's doing even better since she moved in. We picked this place because they take good care of their residents, and the cost was also something we could manage.

2/5.00 Published 9 years ago

"Least Impressed With This Assisted Living Facility"

When we were exploring different places for assisted living, this one was at the bottom of our list. It just wasn't in a great spot. Out of everywhere we looked, this place had the poorest room conditions. The room we were shown had a window facing the freeway, and it was just too loud. They did have a therapy house on site, and the meal area seemed okay. In the end, we didn’t pick this place.

3/5.00 Published 9 years ago

"Not Living Up to Our Expectations at Concord Place"

Mom's having a tough time getting used to Concord Place. She's a lot younger than most people there. The staff don't really pay much attention, and the caregivers aren't treating mom well. She's not really feeling happy here. We've been trying to settle a workers comp issue she had from before, but the doctor won't see her until it's resolved. The staff haven't been helpful with this either. To top it off, caregivers have been disturbing her in the middle of the night, which is upsetting for her. It's definitely not as great as we had expected.

4/5.00 Published 9 years ago

"Staff needs better customer service training"

The only thing that needs improving at Concord Place is the customer service. The dining room staff can be pretty mean to the residents. It also takes them forever to serve us. The overall customer service needs some attention at this facility. Other than that, I am pretty happy here.

4.5/5.00 Published 9 years ago

"Pleased with Concorde Place"

Everyone was very helpful. Some of the front desk workers need more customer service training. Not very impressive. The housekeeping in the common areas could be better, but overall, I am very pleased with Concorde. My elderly cousin seems very happy, and that makes me happy knowing she is in a good and safe place.

4/5.00 Published 9 years ago

"Spacious, Lovely Dining, Liked Facility"

Liked the facility, felt spacious, lovely dining space.

4/5.00 Published 9 years ago

"Impressed And Happy"

I believe they went above and beyond to make us and my father feel welcome. It felt like his choice to move there, not just the family's decision. Overall, we're impressed and content.

4.5/5.00 Published 9 years ago

"Helpful staff made moving to a smaller apartment easy."

They're very helpful. They even helped me move my dad from a bigger apartment to a smaller one, which is great.

4/5.00 Published 9 years ago

"Good Value with Slight Dining Delay"

This place is pretty good overall. The only bad thing is that sometimes the dining service is slow when you're having a meal. But other than that, it's a really good deal.

4/5.00 Published 9 years ago

"Concord place, a place to be"

We really like the Concord. The staff is friendly, and there are lots of activities. It's clean and tidy.

3/5.00 Published 9 years ago

"Less-than-ideal staff interaction at Assisted Living Facility"

Places like this must have regular meetings with employees to remind them they work to serve others. Most workers are welcoming, but a few are not. If you can't manage being around lonely, ill adults, leave this profession immediately!

3/5.00 Published 9 years ago

""Decent Place, Could Give Better Info""

Concord Place looks good in general. The place is tidy and the people working there are pretty nice. But, when we visited, I wish they had told us more things without us having to ask. Some of the stuff they told us wasn't really right either.

4/5.00 Published 9 years ago

"Responsive Management, Clean Environment, Not Perfect Fit, Short Stay"

We used to stay there, but it wasn't the best for us. Still, some good stuff: Management always listened and helped. The place was tidy, and I didn't worry much. We didn't stay long, so can't give five stars.

3/5.00 Published 9 years ago

"Unhappy Here, Unimpressed With Staff"

We're having problems with some of the employees. The head of the facility was really friendly when we first visited, but now we rarely hear from them or the nurses. They often leave her alone in her room and she's frequently running low on oxygen while waiting for assistance. The physical and occupational therapists are doing a good job, but the rest of the crew are unpredictable. She really liked her previous home, but it was too costly. Now, she's unhappy being here.

4/5.00 Published 10 years ago

"Mixed Feelings on Concord Assisted Living Highrise"

The person who gave us the tour was really funny and nice. Concord seems like a good place, but it's a tall building. I told some friends about it. The rooms weren't as nice as Autumn Green's, but they have a cafeteria/restaurant and doctors from Elmhurst Hospital visit. It feels very industrial though.

4/5.00 Published 10 years ago

"Concord Place: A Unique Senior Living Experience"

Concord Place used to be a hotel but now it's a tall building where seniors live. It's special because it's surrounded by roads and train tracks, and there aren't any other tall buildings nearby. They take care of all the needs of the elderly here, and it seems like they do it with a lot of care and kindness. They offer all kinds of services, including really good food and dining. It's really great for older people in this area.

4/5.00 Published 10 years ago

"Decent Assisted Living with Some Hiccups"

They're doing a decent job. The staff is friendly, and the place is quite clean. Tuesdays and Wednesdays can be a bit dull. The food is okay, but sometimes the service isn't great—you might wait 10-15 minutes without anyone checking on you. The bus they have is pretty bad—it's small and only fits 3 wheelchairs for 300 people. Being first in line is crucial, and unfortunately, the bus breaks down often. Overall, it's a nice place.

4/5.00 Published 10 years ago

"Concord Place – A Value Option"

Concord Place offers good value. It's much cheaper than other places—only $1500/month instead of $2500/month. However, because they have more residents, some things take longer to get fixed, and there's often an elevator wait. The staff is friendly overall, but a few residents can be crabby. You can add extra services as needed to keep costs down.

0.5/5.00 Published 10 years ago

"Lamentable Swindle: A Deplorable Hoax at Costly Elderly Facility"

If it were possible to give the Concorde anything less than a one-star review, I wouldn't hesitate. I STRONGLY ADVISE AGAINST THIS PLACE. We were initially given a tour of a room in the independent living section that had a fantastic view and were assured that this would be my dad's room. We were also informed that essential amenities such as a television and other furnishings were included, and since the deposit was quite hefty, the room and its belongings would belong to my dad. Before we committed to the lease, the staff was all smiles and friendliness. Once we signed the lease, things changed dramatically. The promised TV was nowhere to be found. The room with the beautiful view we were shown was not where my dad was placed. Calls went unreturned. There were even remnants left behind by the previous resident, including dentures on the bathroom sink. The room was utterly unclean. Furthermore, the staff became unapproachable and apathetic, clearly overwhelmed. The establishment's incompetence even extended to the elevators, which were frequently out of order. To make matters worse, younger veterans were residing in the facility and causing disruptions like smoking and drinking indoors, with staff turning a blind eye. A mere two weeks after moving in, my father was hospitalized and passed away in the third week of his $1400 per month lease. Despite a sizable deposit of over $2800 and given that my father, on a special diet, scarcely ate anything (partly leading to his unfortunate death), we hoped the facility may offer a small credit. We reached out to those who had initially been so friendly and welcoming. But we heard nothing. Not even a token of sympathy or a simple acknowledgment for choosing them. Instead, all we received was a copy of the lease, with David's hastily scribbled note reminding us we were still liable for all costs. We weren't disputing the lease. My father lived there for three short weeks, and we paid two whole months in advance. When we suggested we would take the furniture instead, we were bluntly shut down and told that the furniture wasn't ours, as if they'd completely forgotten our initial agreement. In short, stay as far away from this place as you possibly can.

4/5.00 Published 10 years ago

"Fantastic Assisted Living Experience: Great Activities, Incredible Value!"

This place is really awesome! You can find lots of fun things to do here like art, photography, or music. You gotta be willing to try new stuff though. When I first got here, I was a little nervous, but it turned out to be amazing. They even help out by brushing off your car! And the price you pay is unbelievable. I only have to cover my phone and cable bills. They're flexible with different incomes too. Plus, they tidy up your place once a week. And guess what? They have a swimming pool! If you bring a buddy, you can swim whenever you want. They organize cool activities like spelling bees and brain teasers. And the food? They serve two main dishes every meal, plus salads and yummy burgers. If you don't like what's on the menu, they'll make something else for you. The rooms kinda feel like college dorms, which is neat. The only thing I wish could be better is if they could help out older folks who feel bored.

3/5.00 Published 10 years ago

"Great caregivers, bad communicators"

The caregiving team at this place is wonderful. My dad can be a tough person to care for, but they handled it like pros. I was also really pleased with the team in charge of activities, even though my dad didn't join in. However, we did get pretty irritated when trying to talk to them. They didn't reply to us much at all. We had to keep after them to get any kind of answers or feedback about my dad's care.

2.5/5.00 Published 11 years ago

"Unimpressed, Worried About Safety- Not Our Choice"

It felt like a low-budget care facility. The residents made me uncomfortable. It was very dim and run-down and I was scared my mom might be unsafe. I wasn't fond of it in the least.

4/5.00 Published 11 years ago

"Happy to call home."

My parents were among the first to move to Sheridan. Mom felt safe, cared for, and loved the staff. Dad adjusted well in Memory Care, thanks to exceptional staff like [Name]. They create a sense of community and family, going above and beyond every day.

4/5.00 Published 11 years ago

"Affordable and energetic assisted living with dedicated staff."

This place isn't fancy like the Ritz, but it's not trying to be. It's cheaper than other options, and the staff, who are mostly young, seem really excited about their jobs, which is super important when you're taking care of older folks.

4.5/5.00 Published 11 years ago

"Ideal Assisted Living for Independent Adults"

My brother is 60 and on disability with many health issues. He wanted to live more independently than in a nursing home. Nick from "A Place For Mom" showed us Concord Place, and it’s been a real blessing for us! Concord Place gives older or disabled people a lot of independence. They have a restaurant, laundromat, community rooms, a chapel, and medical services like CNA, nurses, doctors, and physical therapists. There’s also a beauty salon, a small store, a computer center, and a swimming pool. Our brother loves his freedom here, and we feel confident that his medical needs are well taken care of.

4/5.00 Published 11 years ago

"Plain Jane Senior Community"

We chose this place for my mom because she didn't want anything too fancy. It used to be a hotel but now it's for seniors. We pay $1,400 a month for a big studio. They don't have a kitchen but they give us three meals every day. Our family had good experiences here before, so we decided to come back. It's close to our family and very convenient.

3/5.00 Published 11 years ago

"Neat Facility, but Too Large and Poorly Located for Relative"

The place was neat. The person who showed us around shared a lot of info. My relative thought the place was too large and didn't like the area.

3/5.00 Published 11 years ago

"Mixed Feelings: Assisted Living Facility Review"

The place had some cool stuff happening on the top floors, like pro wrestling (which was awesome!). But I didn't feel super safe because everyone used the same elevators, including visitors. That was a bit worrying.

3/5.00 Published 11 years ago

"Big Hotel Turned Living Space; Close to Shopping, Requires Self-Sufficiency"

It's a big old hotel that's been fixed up not too long ago. The meals there are tasty, and it's a clean place. Folks living there seem pretty happy. It's the kind of place where you get to live your own life. My mom would have to take care of getting her meals and hanging out with others all by herself though. It's a short 9-mile ride to Marshalls, but she'd need to drive through Maywood.

3/5.00 Published 11 years ago

""$1150 Studio with Daily Meals, Maid and Assisted Living""

You get a studio for $1150 which comes with daily maid service and 3 meals. Also, there's a need for a one-month security deposit. The place has assisted living facilities.

3/5.00 Published 11 years ago

"Nice spacious place but costly, no kitchens, no dogs allowed"

The place is nice and feels pretty big. But, it costs way too much. There aren't many apartments with kitchens. They also don't let you have dogs.

4/5.00 Published 12 years ago

"Assisted living feels more like a hotel than a home"

This place was really clean and nice. The rooms were bigger than the Sunrise ones, but the views weren't great—they were of the tollway or the train yard. It felt more like staying in a hotel or going to a convention center than being at home with Dad.

4/5.00 Published 12 years ago

"Friendly Assisted Living with Small Studio Apartments"

The director was very helpful. The facility has a nice dining room and good food. There's a great schedule of activities, and doctors are available on-site, along with a beauty salon and dentists. The main downside is that the studio apartment is small, and it's unclear what bed or furniture would fit.

3/5.00 Published 12 years ago

"Chatting with the advertisement representative about Mom's visit"

I had a couple of chats with their advertising guy. He agreed to pick up Mom and take her there for a visit.

3/5.00 Published 12 years ago

"Okay Assisted Living Spot, But Cleanliness and Size are Concerns"

Good points: The place is intriguing, has decent 1-bedroom apartment and the food selection isn't bad. Not so good points: Is it clean enough? Also, it's a big building - could my dad, who is blind, get around okay?

Concord Place

Address
401 W Lake St
Northlake, IL - 60164

Website

Email

Telephone
(708) 562-9000

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