Greenfields of Geneva a CCRC
Vadie
"Rude Memory Care Nurse, Evicted Friend; Great Food"
All the staff were nice, but the head nurse for memory care and assisted living was far from it. She came off as rude, gave no help, and really shouldn't be working with our seniors. On the plus side, the meals were first-rate. But in the end, my buddy who's just starting to deal with dementia got kicked out by this nurse.
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Anonymous
"Disappointing Assisted Living Experience Fails Elderly Father's Needs"
I rate the GreenFields rehab unit at 2 stars. Nurses/CNAs = 5, administration < 0. Concerns neglected, rushed discharge, insufficient staff.
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Anonymous
"Beautiful but Lacking; Greenfields Cannot Match Local Care Standards"
If your mom or dad needs serious medical attention, don't bother with this place. We specifically told the social worker at Greenfields how much care mom required. Even so, they agreed to admit her. After some unforeseen problems led to another hospital stay, they refused to readmit her. Really, we ought to have heeded the hospital's warning to be cautious. For all its good looks, this place simply can't deliver the same level of care that other locations around here manage fine.
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Family Member
"Good care and friendly staff, minor delay with drapes"
Things are going well here. They care for my loved one well. The place is clean, and the staff is friendly. My only issue is that it took longer than expected to get someone to hang the drapes.
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Anonymous
"Disappointing Assisted Living Experience for Mom"
Moving my mom into this place was a big letdown. We thought we were getting a great deal, but it didn't last long. In our opinion, they didn't have enough staff, and the ones they did have were inconsistent. They weren't as good at taking care of people with memory issues as we had hoped. Overall, I'm not sure it was safe for my mom to be there. We're thankful she's moved somewhere else. Communication wasn't always clear, and they didn't keep their promises.
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