Heritage Woods of McHenry
CT
"Mixed Experience with Heritage Woods Assisted Living Facility"
I really liked what I saw and decided to get back on their waiting list in case another community doesn't work out. The move-in timing they offered didn't align with what we needed for our loved one. At the time, they seemed a bit less organized, and the guest rooms lacked separation between living and sleeping. The bathroom was right at the entrance. Their shower had no step, which was nice; another community had a step, which is unsettling. Why would any facility for older folks build a non-walk-in shower?!?! It takes some foresight and extra planning, but no elderly person should have to step in and out of a shower. Heritage Woods felt homey, and the dietitian seemed more competent. Dining at VC wasn't good, and their chef seemed uninterested in working hard.
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anonymous
"Review: Messy Visit with Unfriendly Workers at Assisted Living Facility"
Our visit was really disorganized. We arrived for our scheduled meeting and had to wait for thirty long minutes before they found someone to guide us. The place was not clean, and the people that work there weren't nice at all.
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anonymous
"Great community, but food needs improvement"
The community is tidy and clean, and the staff is really helpful and friendly. I wish the food could be better because it's the only thing my loved one doesn't like. I would recommend this place to others based on my experience.
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Pam
"Great staff, small studios, good safety during Covid-19"
They are meeting all my mom's needs. The food could be better, and the studios are a bit small, but the one-bedroom units are a good size. They have nice outdoor spaces for the residents. The staff is helpful and does a great job keeping everyone safe during Covid-19.
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Anonymous
"Unimpressed by Assisted Living Facility’s Welcome and Tour"
When I got there, I saw two people smoking right outside the front door. The place didn’t seem well-kept. The person showing me around wasn’t great at showing off what they offer. They didn’t even invite me to sit and talk about the costs, just handed me some papers. Overall, I wasn’t wowed by what I saw.
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Anonymous
"Friendly Assisted Living with Happy Residents"
]The place is really nice, and the residents seem happy. The staff is friendly.
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Anonymous
"Nice place, but no insurance for my mom's future needs."
I liked visiting this place. They're growing and improving. But they don't have insurance my mom can use later.
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Anonymous
"Nice staff and clean, but we chose another place"
The staff I met during my visit were friendly. The place looked clean, and the people living there seemed happy. We picked a different community where the staff seemed a bit more professional and spent more time with us.
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Anonymous
"Absence of Respect and Assistance for Residents"
The employees here show no courtesy to the folks, often messing with their personal stuff. People are left with no one to turn to for help.
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A Place For Mom Customer
"Mixed Feelings About Assisted Living Setup"
We didn't like their setup. We thought Mom wouldn't thrive here.
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Customer
"Didn't Appreciate Their Arrangement; Unfit for Mom"
We weren't impressed with their arrangements. We didn't think this place would be suitable for our mother.
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Customer
"Pleasant Assisted Living with Financial Support"
It's really nice...she felt the rooms were small, but the one-bedroom was pleasant. She appreciated that the state or federal government steps in when her funds run out.
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A Place For Mom Customer
"Medicaid-Funded Facility with Welcoming Atmosphere"
If I remember correctly, this place accepts Medicaid funds. That's why I chose it. Plus, I really enjoyed the atmosphere and the people.
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Customer
"Memory Serves: Medicaid Funds, Great Atmosphere"
I think this is the Medicaid-funded facility I prefer.
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