Morningside of Pekin
Anonymous
"Mixed Experience with Assisted Living Facility"
My parent lived at this place for 4 years. Overall, it’s clean and well-kept. The staff is friendly and helpful. However, my parent didn’t like the food after the company changed. There are lots of activities for residents to enjoy. But I deducted a star because near the end, things weren’t great. When my parent got really sick, the administration told me I had to be there right away, even though I live far away. When I asked for help finding a nurse, they weren’t helpful at all. It was hard to find someone at the last minute. I had to move my parent out the next day. While my parent was dying, I had to clean out her apartment too. The administration kept asking when we would be done, even though we paid for the whole month. It felt like they cared more about getting a new person in than about my family. When my parent died, they barely said anything, except to tell us to get her mail.
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Anonymous
"Cheerful Atmosphere with Engaging Activities at The Grand Victorian"
The Grand Victorian feels cheerful with music, entertainment, and engaging activities. The staff and facility were excellent, but it couldn't provide the higher level of care my mother needed as it's not a locked facility. Still, I recommend it!
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Anonymous
"Wonderful Place with Lots of Activities"
The Grand Victorian has a happy feeling with music, entertainment, and activities to keep everyone busy. The staff and the facility were very good, but my mother needed more care than they could provide because it's not a locked facility. I would recommend The Grand Victorian to anyone!
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