Assisted Living Facilities

Norwood Crossing

3.9/5.00 - based on 38 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 5 years ago

"Comfortable Assisted Living Option with Friendly Atmosphere"

The facility was pleasant. The Assisted Living place felt cozy and not too big. During my visit, I only saw a few staff members and learned that there are usually 2 CNAs for about 45 residents. The rooms in the Assisted Living section were nice, especially the one-bedroom unit. The services and support seemed similar to other places for older adults. The common areas were clean, and the dining choices looked good. The residents seemed happy and friendly. They had lots of information about daily activities, staff, and levels of support to share with me. This place seems like a good option for my family member.

4/5.00 Published 7 years ago

"Great place for my mother-in-law; staff made her comfortable."

My mother-in-law had a good time at this place, so I thought it would be a good spot for my dad to visit too. When she first moved in, she needed a little extra help, but the staff was really nice to her. This was a few years ago, so things might have changed since then, but back then, it was a good experience.

4/5.00 Published 7 years ago

"Big Community, Nice Staff, Not a Good Fit for Mom"

We checked out this place. The staff was nice. The place is big, and I thought my mom might have trouble getting around. It just didn't seem right for her. The menu looked good, and everything was clean. It's a good place for your loved one.

4/5.00 Published 7 years ago

"Not Quite Right for Mom"

We visited this place. The staff were friendly. It's a big place, and I think my mom would have struggled to get around. It didn't seem right for her. The food options looked good, and everything was clean. It's a decent spot for your loved one.

4/5.00 Published 7 years ago

"Assisted Living Review: Clean, Caring Staff, Food Needs Improvement"

The place is neat, and the people working there are nice and helpful. I rated it 4 stars because the food could be much better.

4/5.00 Published 8 years ago

"Clean and Bright Assisted Living"

I really liked the place. Stephanie was nice and honest about what they offer. Even though they were renovating, the finished rooms were clean and bright.

1.5/5.00 Published 8 years ago

"Undertrained Staff, Overcharging, Poor Care: Avoid Norwood Crossing"

My mom's at Norwood Crossing for skilled nursing. The workers aren't trained well and often, there aren't enough of them. This means my mom doesn't get the help she needs quickly. Plus, it costs a lot, and they charge for stuff they don't even give you. The place where long-term residents stay needs fixing up, and the food isn't good. It seems like the managers and the workers don't communicate well.

1.5/5.00 Published 8 years ago

"Expensive, Poor Service at Norwood Crossing Nursing Unit"

My grandma stays in the nursing ward of Norwood Crossing. They have caregivers who aren't well-trained, and on top of that, they're usually understaffed. This results in subpar care and long delays whenever help is required. Plus, they charge way too much and often bill for stuff we didn't even use. The area where the long-term residents live needs major revamping, and the food is pretty bad. It's clear there's a big communication gap between the people running the place and the employees.

4/5.00 Published 9 years ago

"Nice place, overall"

My family member has only been at Norwood Crossing for a short time, but things have been going well so far! The community is clean and well-maintained, and the residents receive good care. The admissions process was smooth, making the transition easy. My main concern is that they could use more staff in the assisted living section. The existing staff is wonderful, but call button response times can be slow.

4/5.00 Published 9 years ago

"Norwood Crossing is really good and has no complaints"

Norwood Crossing has been really good. I don't have any complaints so far. Everything seems to be working out well.

4/5.00 Published 9 years ago

"Satisfied with Norwood Crossing"

Norwood Crossing has been really good. It's a nice place and I liked it right away. I haven't had any issues yet. It seems to be going well.

4/5.00 Published 9 years ago

"Norwood Crossing is a Great Place"

Norwood Crossing has been really good. I don't have any complaints. Everything seems to be working out well.

4/5.00 Published 9 years ago

"Norwood Crossing Provides Excellent Care and Comfort for Residents"

Norwood Crossing has been really good. It's a nice place and I liked it from the start. I haven't had any problems yet. It seems to be going well.

4/5.00 Published 9 years ago

"Friendly Assisted Living with Updates and Nearby Support"

Big place with lots of updates and helpful services. The older 'sheltered' area is still nice and spacious. They encourage residents to join activities with volunteers. It's super close to Dick. Mom knows this place—it's like a 'Norwegian old folks home.' But it might be hard for her to get to the doctor and activities. They offer assistance, though. Dick is nearby for monitoring and visits. I'll revisit on 5/21, and I submitted my application on 5/23.

4/5.00 Published 9 years ago

"Caring Community with Room to Improve"

I really like Norwood Crossing. The people in the admissions office are really friendly, quick to respond, and very helpful. The whole staff is great. When my mom first got there, they took good care of her, even though they missed something at the beginning. The place is decently clean, but one of the dining areas isn’t as good as the others. Mom receives excellent care there, they take her on outings, but she wishes they would let residents see doctors within the community.

4/5.00 Published 9 years ago

"Norwood Crossing: A Welcoming Community with Excellent Care and Staff"

I really like Norwood Crossing. The people at the admissions office are super friendly, responsive, and helpful. The whole staff is really good. My mom was well taken care of there, even though they missed a few things when she first got there. The place is pretty clean, but one of the food areas isn't as good as the others. Mom gets great care there, they take her on outings, but they'd rather the residents see the doctors within the community.

3/5.00 Published 9 years ago

"Split Opinion on Assisted Living Facility: Pleasing Yet Disheartening."

This place has two areas meant for assisted living: sheltered care and just regular assisted living. The sheltered care is more affordable but it's also really old and kind of sad-looking. The rooms are tiny, which makes them seem even gloomier, plus there's a nursing care section nearby – not very uplifting. On the other hand, the assisted living area is brand new and really large, almost like a fancy hotel. However, for those who need extra help, it could be too big and they might feel lost. This place is perfect if you're still active and only need a little bit of help, but probably not the best if you need more support. They do have a new skilled nursing care, but still, it just felt kind of bleak.

4/5.00 Published 10 years ago

"Assisted Living Review"

This place was really nice, and the people were friendly. But it cost a lot, and they charge for every little thing. Our loved one's money wouldn't have lasted long if we stayed.

4.5/5.00 Published 10 years ago

"Everything is going well; clean place and friendly staff"

So far, everything is good. We visit every day and don't have any worries. The place is clean and the staff is friendly. She’s adjusting well and making friends. It’s working out great.

4/5.00 Published 10 years ago

"Nice Place, Pricey Fees"

The place was nice, and the people were friendly. However, it was costly, and they charged for every little thing. Our loved one's money wouldn't have lasted long if we stayed.

4.5/5.00 Published 10 years ago

"So far, everything is going really well at this facility."

The place is great so far. We visit every day, and everything seems fine. It's clean, and the staff is nice. She’s getting used to it and making friends. Everything is going really well.

1/5.00 Published 10 years ago

"Review of Disappointing and Overpriced Assisted Living Facility"

This place failed to meet what we were hoping for. It was the priciest spot we checked out, but also the least amazing.

4/5.00 Published 10 years ago

"Great place, better than expected!"

I was pleasantly surprised by Norwood Crossing. I was worried it wouldn't be good since the person I'm taking care of will be on public aid. We had some issues to sort out, but Norwood was really helpful. I think it's just as good as Sunrise Assisted Living, maybe even better. The Sunrise place in Buffalo Grove isn't run well.

4/5.00 Published 10 years ago

"Nice place, but not right for our needs"

We visited this place when we were looking for care for a loved one. It looked really nice, and I would have considered it for her. But after they saw her list of medications, they told us she wouldn't be a good fit for the community.

4/5.00 Published 10 years ago

"Great place, learning curve, caring staff; recommend it highly."

This place is pretty cool. They have these screens that help, but they might need to put them in better spots. It took me a bit to get used to how things work here, but I like it more than other places I've checked out. Whenever there's a problem, I know I can talk to them and they fix it right away. You can tell that some of the staff really care about people by how they talk.

4/5.00 Published 10 years ago

"Pricing Was Vague"

It seemed nice, and we had a positive impression. However, we decided against choosing them due to unclear pricing. They offered different levels of assisted living, but it wasn’t clear what care was included in the cost. They mentioned reassessing after a few weeks. Ultimately, we found a place with more transparency.

4/5.00 Published 10 years ago

"Great Facility, Still Considering Finances and Services for Mom"

I really like the facility and need to think hard about the money before deciding. I am also waiting to see what services my mother will need.

3.5/5.00 Published 11 years ago

"Fantastic Assistance from Day One!"

We couldn't have managed without a place for Mom. They were great from the start. We found the perfect place for her, something we wouldn't have found otherwise.

3.5/5.00 Published 11 years ago

"Dad’s Settling In, So Far So Good."

Dad has just started to feel comfortable here. He likes it, and the staff and residents are friendly. I’ve found the office staff and CNA’s to be very helpful and caring.

4/5.00 Published 11 years ago

"Positive Atmosphere and Clean Environment for Seniors"

This place was my second pick. It felt happy and lively. I really liked it. When I stepped in, I felt energized. They have many things for older folks and it was neat.

4/5.00 Published 11 years ago

"Assisted Living Gem"

This place is amazing! It has all sorts of fun things to do, and the staff are really nice and helpful. The food is pretty good, too. My grandma seems really happy here, which is all that matters to me. The only reason I didn't give it five stars is that sometimes it can get a little noisy, but overall, it's great!

3/5.00 Published 11 years ago

"High-End Facility, But Pricey; Offers Trial Stay"

This place has a lot - it's really high-end - but, it's high-priced. An awesome thing is you can stay for a week or two to test it out before deciding to move in.

4/5.00 Published 12 years ago

"Convenient Assisted Living with Medicare Coverage"

General Assisted Living only accepts private payments. Sheltered Care, covered by Medicare, offers only private bedrooms. They sent me a brochure and application. Once accepted, your spot stays reserved for six months.

Norwood Crossing

Address
6016 N. Nina Avenue
Chicago, IL - 60631

Website
http://www.norwoodcrossing.org/

Email
info@norwoodcrossing.org

Telephone
(773) 577-5323

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