Villas of Holly Brook & Reflections - Bloomington East
Robyn
"Happy with Holly Brook's Care and Activities"
The staff are kind and warm, and my parents have met many who are very loving and caring. Some staff are better at helping residents in the memory care unit, but they keep learning. The rooms get a light cleaning, but my mom isn't always happy with it, though the public spaces are very clean. The meals are different and healthy, and the cooking team asks residents for feedback often. The activities director on the assisted living side is amazing! This week, Holly Brook had a wedding celebration for all the couples in the facility and a big cookout/picnic with pictures and games, and families were invited. The activities director on the memory care side is very patient and plans good activities too. As a daughter, I've been very happy with the care and amenities Holly Brook offers. My parents are well cared for. Overall, I've been impressed with the staff. I can't really say much about the cost since they all seem expensive to me.
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James
"Staff Professionalism Needs Improvement"
I believe they should work on how professional the staff acts.
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Anonymous
"Assisted living offers safety, varied activities; food needs improvement."
This place is good for your loved one. They feel safe here. However, the food is not liked—too salty and arrives cold sometimes. Activities include outings, arts and crafts, and more for residents to choose from.
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