Assisted Living Facilities

American Village

4.1/5.00 - based on 28 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 10 months ago

"Mixed Experience at Assisted Living"

I visited the assisted living facility and noticed a few things: 1. Positives: Some staff members have been there for a long time, which is impressive. Nursing staff promptly alerts me to incidents. Activities are available, though straightforward. The cost is reasonable. 2. Negatives: Limited food options; no flexibility. Communication needs improvement. The building looks a bit worn. Geese leave marks in the parking lot. 3. Personal Experience: -My mom enjoys simple foods but doesn't always get what she wants. She's in Memory Care One, which is for those at risk of wandering.

4/5.00 Published 1 year ago

"Friendly Atmosphere at Assisted Living"

The community is friendly and polite. We picked this place because we knew someone who worked there, and the atmosphere was wonderful.

4/5.00 Published 1 year ago

"Big but friendly and helpful"

We visited two American Village communities. They were both bigger than Kesslerwood and felt more like a hospital. But, the staff was friendly and helpful. In the end, we chose based on cost and location.

4/5.00 Published 1 year ago

"Mixed Experience at American Village Assisted Living Facility"

The American Village looked nice outside, with beautiful landscaping, but inside felt depressing.

3/5.00 Published 2 years ago

"Poor Assisted Living Experience"

The assisted living place isn’t doing well. It’s really bad! Every week, I have to talk to the assistant director about simple problems. The food on weekends is awful and not tasty. The staff doesn’t clean the rooms properly, and the hallways aren’t kept clean. The handicap door and one elevator haven’t worked since my loved one moved in. Sometimes, the nursing staff forgets to give my loved one their medicine, and they have to ask for it at the nurse’s station.

2/5.00 Published 2 years ago

"Unwelcoming Guide, Gloomy Atmosphere"

The person showing us around wasn’t friendly and didn’t talk to the people living there while we walked through. The place didn’t feel bright or cheerful.

4/5.00 Published 2 years ago

"Positive review: Assisted living with friendly staff and diverse activities."

This place is nice to stay. The grounds are well-maintained. I'd recommend it for loved ones. The staff are friendly and helpful with our questions or concerns. There are many activities like bible reading, movies, store trips, church services, and field trips outside. Transportation is available for doctor appointments. Meals offer lots of choices; fried chicken, clam chowder, and shrimp are favorites.

4/5.00 Published 2 years ago

"Friendly Staff and Spacious Apartments at American Village"

At American Village, friendly staff and spacious apartments impressed us. Additional services are great!

4/5.00 Published 2 years ago

"Great Clean Community"

The common areas were spotless, but our room needed cleaning. Overall, it's a pleasant community, but keep an eye on the billing.

4/5.00 Published 4 years ago

"Caring Staff Amid Isolation"

American Village took great care of my wife. The past few months were tough due to Coronavirus isolation, but the staff adapted well.

4/5.00 Published 4 years ago

"Excellent Care and Communication"

The care and communication are excellent. My cousin has lived here for 3 years, and even from 1000 miles away, I’ve had great interactions with the staff!

0.5/5.00 Published 6 years ago

"Inadequate Facilities and Inattentive Care at American Village"

The structure of American Village's residences is old-fashioned and in need of some serious upgrade. There are indoor surfaces like hardwood floors placed directly on concrete, that can be treacherous to elderly people's balance, potentially causing severe injuries. The rugs scattered throughout the place are threadbare and lacks cushioning in major areas. Some of the buildings dangerously lack efficient handrails for the seniors who need support while walking. The plumbing system is awful, often leading to clogs in at least one of the buildings and possibly others. The staff blames the residents for blocking the toilets with unsuitable items, but I think the real issue might be the aging infrastructure or shoddy construction work. The food is another major concern. It seems like most meals are ready-to-eat packages heated up. The sandwiches are often oversized and hard to manage, also condiments to spice them up are frequently unavailable. The meals are also generally high in fat, ignoring any attempt at promoting heart or brain health, which is unfortunately common at many senior facilities. Security is concerning with criminals from nearby businesses often caught on the compound. Police visits are common and gunshot sounds have been heard. Another cause for concern was lack of adequate medical check-ups of a resident I know. They needed glasses and dental work, but no attempts were made by the staff to address these issues comprehensively. I can endorse this place only for Medicaid beneficiaries. However, if you have a comfortable retirement plan, I would highly recommend seeking out a more modern and well-equipped facility. The inaccessible wards at American Village are not reputable and a staff member even pointed out their unhealthful conditions. If you must have a loved one there due to Medicaid circumstances, then regular visits and time off-site for masking may be beneficial. It's also distressing that showers and other daily activities are performed for the patients, even when some of them can still do these tasks themselves. Furthermore, rooms are not utilized during the day and stimulating activities are scarce for those who would benefit from them. The ward is also restrictive, with locked closets and a small kitchen off-limits to patients, making it an oppressive atmosphere especially for those who still possess some skills. Unfortunately, there is no care level in between for those not ready for the austere conditions of the wards. Please consider more advanced and up-to-date facilities if the financial scenario allows it, since settling for antiquated resources shouldn't be an option. As a caregiver for two relatives especially in the last eight years, I've realized that finding an intermediate care level is critical to delay the inevitable locked ward. My relative with worsening dementia stayed in such a ward on Medicaid for about 18 months while another relative with milder dementia remained at the intermediate level until his passing. Unfortunately, the former passed away due to dehydration that nobody took heed of, despite my constant warnings.

4/5.00 Published 6 years ago

"Friendly, Clean, Good Portions, Frozen Food"

Very friendly, clean, nice decor. Good portions, but food frozen.

4/5.00 Published 7 years ago

"Things Are Going Well"

My mom is doing well here. The staff are nice, and the food is okay. The place is clean, and she hasn’t complained.”

4/5.00 Published 7 years ago

"Not an option for us"

I didn't tour American Village, but my mother was there for rehab before. It wouldn't be an option for her now.

2/5.00 Published 10 years ago

"Poor Experience At This Impersonal and Careless Facility"

Our experience at this place wasn't good. It's a huge place and we felt the care was scattered and didn't feel personal. Reaching out to the people in charge was tough, and generally, they behaved quite poorly and were mean. They clearly saw it as just a job and didn't treat the residents as people, rather they just saw them as stacks of papers to manage.

American Village

Address
1790 E. 54th Street
Indianapolis, IN - 46220

Website
https://www.asccare.com/community/american-village-assisted-living/

Email

Telephone
(317) 268-5435

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