Bethany Pointe Health Campus
Gabrielle Martinez
"Pitiful Inadequacy of Bethany Pointe Assisted Living Facility"
My dad was at this place, Bethany Pointe, for roughly a month before they sent him home before he was ready. You see, my dad has this disease, brain cancer, and it does stuff to his brain that can make him act different and forget stuff. We even heard some staff make comments about this when they gave him his medications. There were lots of times where he'd have to wait at least half an hour for anyone to answer his call light. He wasn't given rides or helped to get ready for a doctor's visit, even though they told me they would. Plus, the day after I complained about not being told when he could leave, they suddenly had a date for him to go home. Even the head nurse said he wasn't fit to leave yet. My dad couldn't even move from his bed to his wheelchair by himself when they discharged him... but the worst part was when they sent him home with the wrong person's medication and gave his to someone else. Fast forward three weeks because they let him go too early, my dad now has to go to a different assisted living home because he got pneumonia. He couldn't get out of bed on his own because he was so weak. It's totally not okay to treat someone like this.
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Anonymous
"Friendly, positive staff and bright, welcoming environment."
I checked out some ratings online and decided to make an appointment through their website. When we first arrived at the building, we felt a bit lost. A staff member helped us find the administration office, but he seemed confused and gave a small excuse about not knowing we had a tour scheduled. He was in charge of assisted living, but we quickly realized that assisted living wasn’t right for my parents. He then introduced us to the director of independent living. [Removed] was super friendly, positive, and great to talk to. Even though I was asking all the questions, she made sure to answer my mother first since she would be living there. I really like this facility; it's bright and welcoming with big windows and lots of natural light. I definitely recommend this place!
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Anonymous
"Affordable rates and friendly staff"
I bring my husband here for about 4 hours a week, and the rates are affordable for the time we're there. The staff is very friendly and encouraging to him. He has trouble eating sometimes, but they help him and encourage him to eat. They tell me whenever he socializes, and sometimes he even sings for them. I've never noticed any problems with cleanliness, and I've always felt very welcomed. I would recommend them.
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