Riverbend
Verna M
"Assisted Living Resident Praises Food and Staff, Values Friendships"
I've lived here for 10 years and never regretted it. Cooking isn't necessary, and the food's great. They works hard and does a wonderful job—I know how tough it is, having worked that way for years. I've made good friends here and am grateful.
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Pat L
"Friendly Atmosphere and Caring Staff Make It Feel Like Home"
I saw a sign that said 'welcome home' when I arrived, and I've felt at home ever since. The staff treats me warmly and courteously every day. They're very professional and caring.
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Anonymous
"Staff not sticking to care plans, improvement needed"
Our time here shows the place could do better, mainly in making sure the main staff follows the care plan.
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Anonymous
"Convenient Location Key for Assisted Living Choice"
We visited Riverbend while looking for a place for our family member. It seemed nice. The place was clean and the people were friendly. But it was too far from our house.
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R D
"Disappointing Visit, Only Shown Lobby Not Entire Facility"
I wasn't happy at all. We didn't get a tour. We only saw the lobby area.
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L L
"Friendly Staff and Helpful Care"
Our experience has been good so far. The staff communicates well with our family. They help with medication management and bathing.
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Anonymous
"Riverbend: Bad choice for elderly loved one's care"
Assisted living home Riverbend isn't engaging or active as promised. All they seem to do is keep their residents under observation like inmates in a prison. They claim to have daily activities for mental stimulation, but regularly cancel them. They brag about an outdoor courtyard for gardening, but access to it is almost always restricted. My mom repeatedly requested to go outside, but they always declined, saying they were short-staffed. They'd administer a sleeping pill to her and tuck her in before the sunset. I requested them to do this later but no changes were made. When there were actual activities, they wouldn't inform or guide her. My mom started exhibiting behaviors to seek attention from boredom. Instead of entertaining her, they preferred medicating her. I emailed the management about my concerns but they never replied. They sent her to a psychiatric facility after their medications proved ineffective. She only spent two months at Riverbend and she'll be laid to rest next week.
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Anonymous
""Not as appealing as other places we visited""
We didn't really like the idea of placing our dad-in-law here. It didn't seem as good as other places we visited. Plus, talking to others raised doubts about the staff, care and even the billing department.
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Anonymous
"Great Tour Experience!"
When I visited Riverbend, they answered all my questions and gave me a tour of the building. It was a positive experience, but we had already found a better community for my loved one's needs.
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Anonymous
"Decent but not top choice; opted for smaller community elsewhere."
I visited this place when we were checking out where my family member could live. Riverbend seemed okay, but it wasn't as nice or welcoming as some others we checked out. We wanted a smaller place, so we picked a different one
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Anonymous
"Wonderful Staff at Riverbend"
Riverbend is a great place overall, but their communication could be better. Sometimes, I have to sort through different people's information to find out what's really going on. However, the staff is wonderful, friendly, and helpful.
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Anonymous
"Highly Recommended"
I moved my mom to the Memory unit here a year ago. The staff is super caring, the place is clean, and no bad smells. They call me for any issues or changes in her care. Recommending Riverbend!
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Family Member
"Doing Well with Friendly Staff and Decent Food"
They've been doing a good job. Staff is friendly, food decent.
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Gary
"Satisfied with Assisted Living, but Few Activities Offered"
We don't have much to compare it to, but we're happy with the place. The cost seems fair compared to others we've checked out. The care is alright overall, but there have been some issues with aggression and touching, which Riverbend says could mean going to another place. I'm not sure if that's a state rule or just Riverbend's policy. They do go out for lunch and rides sometimes, but I feel like there could be more activities available.
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Customer
"Convenient Spot for Seniors"
This place is super easy to get to. It's right near all the important stuff, like grocery stores and the park. It makes it simple for Grandma to go out and do her thing without any hassle.
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