The Healthcare Resort of Kansas City
Jessica S
""Awful Staff & Careless Management at this Facility, Keep Away!""
The personnel here are simply dreadful! The head honcho,, does not fulfill her responsibilities appropriately. There is consistently something out of order in this place. The staff often broadcasts their disapproval about the facility and mocks the poor quality of leadership. They seem disinterested in the well-being of those living here. I beg you, do not put your cherished family members into this place!
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Anonymous
"Lack of Care in Assisted Living Facility"
The nurses are really lazy. They don't check on patients. My husband lay in his wet bed for an hour with the call button on, but no one helped him. Then they didn't even change his bed. I had to do it myself. They show no compassion at all. There's only one awesome person there. Others should learn from her. The place needs a lot of improvement.
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Anonymous
"Modern Facility with Good Food but Lacks Activities"
While we were touring this facility, we saw that it is very new and has modern décor. They let us try the food, and it was really good. What really turned me off was that most of the time we were there, we didn't see anyone doing anything. No one was around, and there weren't many activities. The staff was friendly, but the place felt like an institution. I would recommend this facility.
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Anonymous
"Caring Staff and Comfortable Setting for Mom at Assisted Living"
My mom is doing well here, and the staff take good care of her. They help with things that other places wouldn't. They're making sure she feels comfortable. A Place For Mom recommended this place, and it's really nice when we visited.
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Anonymous
"Care Facility Neglects Basic Medical Needs"
Last week, I had to move my dad into this place because he could fall and he needs special nursing care. But they’re not taking good care of him. They keep forgetting he has diabetes, and they even lost his insulin. They didn’t check his blood sugar until I made them do it last night, and of course, it was too high. That’s why he’s been so tired. And when I saw him, his oxygen tube wasn’t even on right—it was blowing air into his eyes instead of his nose. They’re also not helping him with his personal stuff. And guess what? The tables in the dining room can move up and down, but nobody knew, so my dad couldn’t get his wheelchair under the table. It’s really upsetting that they don’t know simple things about their own place. They’re not giving him the medical care he needs.
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SisterCaregiver
"Nurses At Care Home Ignoring Patients, Only Therapists Praised"
My sister went here for rehab. The nurses are the most inactive individuals I've ever seen. They don't even talk to patients or their families who go to the nurses' station. I saw often nurses disappearing behind doors when someone walked towards their desk. On the other hand, the occupational and physical therapy staff are top-notch. I urge you, don't let someone dear to you attend this place.
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Anonymous
"Great Staff, Clean Place, Delicious Meals Highly Recommend."
The community and staff at the Healthcare Resort of Kansas City are fantastic. The staff are really friendly and helpful, making it easy to work with them. They keep in touch with our family and are always ready to assist. The place is well-maintained and updated. My mother loves the range of healthy and tasty meals served.
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Anonymous
"Friendly Staff and Well-Maintained Community"
We've had a positive experience at this newer community. The staff is friendly, and communication is good. My sister is settling in and assisting with community activities. They're also working on transportation. Overall, it's a well-maintained place, and I'd recommend it.
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