Assisted Living Facilities

Park Louisville Personal Care

4.3/5.00 - based on 22 reviews
5 stars
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1 stars
3/5.00 Published 2 years ago

"Nice tour, but not impressed overall."

I didn't really like this place. The tour was fine, and the guide was great and very attentive.

3/5.00 Published 2 years ago

"Improvements Needed in Food Service at Assisted Living Facility"

I noticed that on my first day, residents waited almost an hour for lunch after being seated without any drinks. The food came on cheap paper plates and plastic silverware, so I think they should improve the food service. Even though they are short-staffed, there are some great staff members here.

2/5.00 Published 3 years ago

"Disappointing Assisted Living Experience Needs Major Improvements"

This place owes me money and hasn't paid up yet. When my dad got dehydrated, I had to take him to the hospital. The people who work there are nice, but the CNAs didn't keep track of how much my dad was drinking or eating. Once, my dad ended up in someone else's room by mistake. And it seemed like they hardly ever cleaned the rooms or bathrooms. The food was terrible! I'm really angry that I still haven't gotten the refund I'm owed.

4.5/5.00 Published 3 years ago

"Great tour with helpful and friendly staff"

We visited this place, and the tour was excellent. They answered all our questions and gave us lots of helpful information. The staff was really nice and went out of their way to help us.

4/5.00 Published 4 years ago

"Well-Maintained Assisted Living with Adequate Rooms and Varied Food"

You should decide about this place on your own. The rooms are a good size, and the food is okay, with different choices available. The outside areas are kept nice, and there's a spot for residents to enjoy outdoors. I think this community would be a good choice.

4/5.00 Published 4 years ago

"Cozy, caring atmosphere with attentive staff and excellent communication."

They've had a lot of staff changes, probably due to COVID. In the two months we visited, it's adorable and one of the warmest, coziest places we've seen. The women at the front desk are great, and it's a great value. Our loved one loves the staff and has a favorite caregiver at night. The care services seem fine from what we understand. They're quick to communicate if our loved one needs anything. Our loved one enjoys their pet therapy day.

3/5.00 Published 4 years ago

"Assisted Living Facility Falls Short in Support and Ambiance"

My mom stayed there while we were on vacation. She struggled adjusting and I wish the staff had been more helpful. They were helpful when we first arrived, but they didn't do much to check in on her. I felt she was safe, and the food was alright. However, the place looked a bit plain compared to others nearby. I wouldn't choose it for my mom long-term.

4.5/5.00 Published 5 years ago

"Great care and friendly staff at Park Louisville!"

We’ve been really pleased with our time at Park Louisville. The staff is kind, friendly, and does a great job talking with us and working together on care.

0.5/5.00 Published 6 years ago

"Poor Care and Unresponsive Staff at Assisted Living Facility"

Do not let your family member stay here! They aren't properly taking care of the people. I ended up moving my mom because of the head nurse! The quality of the place has dropped significantly. She fired the good staff and replaced them with employees who are always on their phones and always taking smoke breaks every ten minutes. There are more reasons why I decided to move my mom out of there. I tried resolving the problems, but they just didn't care. Please, do not let your family member live here!

Park Louisville Personal Care

Address
10451 Linn Station Rd
Louisville, KY - 40223

Website
https://www.seniorstar.com/parklouisville/

Email

Telephone
(502) 423-8776

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