Assisted Living Facilities

Sunrise of Louisville

4.5/5.00 - based on 46 reviews
5 stars
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3 stars
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1 stars
4/5.00 Published 9 months ago

"Positive Feedback on Sunrise Assisted Living Despite Some Staffing Concerns"

Sunrise, like many places, costs a lot. It has some problems but I'd still suggest it. Here's why: Sunrise helps with two-person moves, which few places do. It also hires RNs as nursing directors, a big step up from LPNs at other places. The food is always fresh and tasty. That's important. Residents choose from many options each day, served by waitstaff like in a restaurant. Rooms are modern and bright. The facility has safety features like automatic firewalls, rare in others, and does regular emergency drills for everyone. Residents get their meds on time and right. It might not seem big, but some places mess up. Sunrise doesn't. Sunrise has some staffing problems. Staff can be hard to reach and sometimes rude. For what residents pay, that shouldn't happen. Management works on fixing this. No place is perfect. Sunrise has issues, but overall, it's a good place that cares well for residents. I'd recommend it.

4/5.00 Published 2 years ago

"Effective care, fireproof, active community with minor challenges."

Our friend's challenging care managed well. Fireproof, active community with bumps.

4/5.00 Published 2 years ago

"Memory Care Needs More Activities and Friendliness"

The memory care side lacks activities, and staff friendliness needs improvement. Sometimes our requests go unaddressed.

4/5.00 Published 6 years ago

"Cozy Feel, More for Elders"

I checked out this place for my mom. When I stepped inside, it felt like someone's house. The person who showed me around was really nice and knew a lot. But the rooms were really small. When I went back with my sister, she thought it wasn't right for Mom because it seemed more like a nursing home. The people living there were older than Mom, so she didn't feel ready for it. I'd suggest it to other families though.

3.5/5.00 Published 7 years ago

"My Visit to the Community"

This place looks nice. The folks we met were friendly. They have a pool and lots of cool stuff. But it wasn't right for my family.

3/5.00 Published 7 years ago

"Doubtful Care!"

I got a strange vibe from this place. I toured it, met the director, and everything seemed fine for my loved one to move in next week. But suddenly, the next day, they acted differently toward my family and me. They said they couldn't care for her as promised. I wouldn't recommend it.

4/5.00 Published 7 years ago

"Great Community Tour"

I had a great tour of this community. I visited it for my loved one's needs. The place was pleasant and tidy. The staff I met were friendly and helpful. They answered my questions, and it was a positive experience. Everyone was kind to my family.

4/5.00 Published 7 years ago

"Warm and welcoming assisted living with tasty treats and cleanliness!"

Sunrise of Louisville was really nice. We chose not to stay because it cost more than we could afford. The place was neat and felt cozy. They had a little area where a lady made muffins where everyone could see. People living there could grab coffee or fruit water. The building itself was kept up really well, and I enjoyed looking around.

3/5.00 Published 7 years ago

"Welcoming Community: Kind Staff, Clean Facilities, Good Experience"

This place is nice. I visited and had a good time. Everyone was nice to me and my family. The place looked neat and clean. It was a good visit.

0.5/5.00 Published 7 years ago

"Unsatisfactory Care and Dishonest Practices"

Most of the employees at this joint are friendly. But when it comes to medical attention? Not so much. They couldn't even handle the simple task of looking after a small skin cancer spot. All of my granny's fancy wool outfits got destroyed because they washed and dried them wrong. They fooled us over and over again about the bill and just jacked up the rates without a heads-up. After I moved my granny out, they stopped picking up my calls asking about her stuff. Try a different place if you want someone you care about to be looked after.

4/5.00 Published 8 years ago

"Top-Notch Assisted Living Experience"

This place is great! My relative enjoys the food. Staff is friendly. No issues, just happiness!

3.5/5.00 Published 8 years ago

"Comfortable Living!!"

Overall, this community has been great despite a few staffing issues. I wish they would hire or schedule more aides to promptly address my parents' needs. The spacious apartment with abundant natural light throughout the bedroom is a plus. I recommend this facility to anyone seeking assisted living.

2.5/5.00 Published 8 years ago

"Dishonesty and carelessness at Sunrise!"

Sunrise hasn't kept their word. Their care manager doesn't seem reliable. I've gotten bills I wasn't expecting and they haven't told me if they've fixed these issues. The people living there aren't getting stuff like towels and when I bring up any problems, the staff doesn't seem to care. I think they're lying to us.

4/5.00 Published 8 years ago

"A Pleasant Surprise with One Elevator Hitch"

I was really surprised! The place was super clean, smelled like baking and popcorn, and the residents were friendly. Security was top-notch, and their philosophy matched what we want for Mom. I'd recommend it to anyone. The only drawback is that the elevators only go to the first floor, which is tough for my claustrophobic Mom.

4/5.00 Published 8 years ago

"The Perfect Spot for My Parents"

Sunrise has left a good impression on me. Things are slowly falling into place for my parents, and I understand that it takes time. They’ve been responsive to my requests for personal care. The facility is lovely, the staff is attentive and cooperative, and the meals offer a nutritious variety. They go the extra mile to accommodate individual eating preferences.

4/5.00 Published 11 years ago

"Impressed with Facility – Want to Visit Again"

I'm really impressed with the facility, and I want to visit again.

Sunrise of Louisville

Address
6700 Overlook Drive
Louisville, KY - 40241

Website
https://www.sunriseseniorliving.com/communities/sunrise-of-louisville/overview.aspx

Email

Telephone
(502) 425-0820

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