The Willows at Citation (Memory Care Opening Fall 2018)

"Poor Treatment and Insensitivity at Assisted Living Facility"

My mom stayed there to recover from . She entered able to walk but left feeling weak and underfed. Once her funds were depleted, they told us she needed to leave or figure out another way to pay. The head nurse and social worker didn't seem to care. They didn't try to help our family find another place for my mom and weren't interested in helping us figure things out. They phoned us on the Friday before Labor Day weekend to give us the news. This is completely wrong. I would strongly reconsider before deciding to put your loved one there.

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