Brookdale Lake Charles
Anonymous
"Assisted Living Facility Needs Improvement, But Shows Promise"
This place has a few folks who aren't too nice. Sometimes the care isn't as good as it should be. It costs a lot, but it's not worth it. People paying so much should be treated amazingly, but sometimes they're not, especially with things like food. The bosses need to do better. But, things have gotten better since they changed bosses.
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Corey
"Brookdale Lake Charles: Not the Right Match"
We checked out Brookdale Lake Charles and it was fine. The place did meet all our needs and it was in the perfect spot for us. But, it looked kind of old and more like a hospital than a home. They didn’t make the costs clear, and we’ve heard from others that they’ve had problems with not having enough staff (though, to be fair, that seems to be a problem everywhere). In the end, it just didn’t feel like the right place for us.
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Anonymous
"Not enough interaction for non-dementia residents"
Most of the people living here had some level of dementia. I didn't have anyone to talk to. They should let people know about the residents better. If I had known, I wouldn't have stayed.
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S R
"Poorly Staffed Assisted Living Facility Disappoints Residents and Families"
This place isn't recommended. They don't have enough staff and don't do their jobs properly. When family members ask them to do something, they don't listen. The food isn't good, and residents only have one choice for meals each day. They're supposed to get three meals. The help with hygiene, getting dressed, and bathing isn't good either. They're okay at managing medication, but they can't keep my loved one dry. Sometimes they're too rough when helping my loved one get dressed. I've seen other people leave because of the problems here.
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RW
"Decent Facility with Staff Shortages"
I'm not happy with the care. It feels like they don't have enough staff. When you need help, they don't provide the coverage you need. There's not much one on one care. The staff try their best, but instead of finding solutions, administration suggested hiring a sitter. They did give a discount on the cost, but they're still understaffed. The facility looks nice and clean, though. It might be okay for someone with lower care needs.
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KE
"Clean, Friendly, and Fun!"
The place is super clean, staff is friendly, food's good, and they have fun activities. Great value—I'd recommend it!
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Anonymous
"Well-maintained, nice facility for assisted living."
The facility is really nice and well-maintained.
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Anonymous
"Brookdale: A Safe and Active Community"
My mom moved to Brookdale, and it's been a good experience overall. The daytime staff keeps everyone active with fun activities like singing, walking, puzzles, and games. The place is clean, and they're doing renovations to make it even safer. I'd recommend Brookdale.
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Family
"First week brings hope and happiness"
Mom just finished her first week at Brookdale in Lake Charles, LA. She seems really happy with her choice. We hope this first week shows the kind of peace of mind we want for her and that she wants for herself. Thank you so much, and we’re happy to give more comments in the future. The family
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Anonymous
"Reviewer Impressed with Friendly Staff and Activities, Suggests Apartment Improvements"
I was really impressed with the facility. The staff was friendly, and I liked what they had to offer. They seemed very genuine and upfront. The activities they had were very good, too. I do wish the apartments looked more like regular apartments with walled-off bedrooms, but it's not that important to me.
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Anonymous
"Mixed Feelings About Brookdale Assisted Living, Overall Satisfied"
They've been good. There were a couple of times we had trouble communicating, but they fixed that. Overall, they're doing a good job. My dad isn't very active, so they're trying to get him more involved. He's an old timer who loves Cajun food. He doesn't always like the meals they serve, but I think they're pretty good. We picked Brookdale because when I visited, it seemed nice, and the move went smoothly since we already knew them.
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Anonymous
"Not Ideal for Family"
We visited this community and noticed some things we didn't like. The apartment wasn't very clean and not the best. The overall quality in the community was lacking. There weren't many extra amenities either. This place wasn't suitable for my dad.
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