Sunrise of Baton Rouge
Anonymous
"They care well, but food and meds need work."
They're good at caring for residents, keeping the place clean. But they need to improve medication management and food options.
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Anonymous
"Attentive Staff and Great Food Make This Facility Stand Out"
I really like this place for my mom because they give her a lot of attention. The people who work here are friendly, caring, and treat her well. They have fun things for her to do like baking, bingo, and movie nights. The building is clean and looks nice, but it's getting old since it's been around for 20 years. The food here is really good, and my mom loves it. I appreciate that they serve a variety of local dishes and food. I would tell other families that this place is worth checking out.
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Anonymous
"Caring Community for Loved Ones"
This place is great for people who need help living. We really enjoyed the people who plan the fun stuff. The helpers were nice and looked after everyone well. The food was yummy, and Mom liked joining in with others. Everything was neat and tidy. We think it's a good choice for taking care of someone you love. There are a few things the staff could do better, though.
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Anonymous
"Great Community, Pricey Studio"
The assisted living community looked lovely and was impeccably maintained. The staff treated us kindly during the tour and shared valuable information. However, the studio’s cost seemed excessively high.
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Anonymous
"Avoid this place: Terrible food, poor staff, and unexpected hazards!"
Both my mom and dad stayed at this facility, but my experience was not great. Communication with the nursing staff and administration remained quite poor. Calls were hardly ever returned promptly by any of the team leaders. The food was simply not up to par. More so, it didn't seem to be curated keeping in mind the dietary needs of the elderly residents. Some examples included frozen cheese pizza, hot dogs, chicken sandwiches with ridiculously thick chicken breasts, very dry turkey, and a strange brown-greyish soup they claimed was made of vegetables. The selection of food was unimpressive, to put it mildly. They really need to consider hiring a new cook. Plus, they would often run out of objects like ice cream, soft drinks, and juices. It's really unacceptable given how much residents are charged to live there. While some staff members did a good job, others seemed to lack any compassion, and seemed to be merely working for the paycheck. Another issue was a too-large dog that used to sit in the lobby. Residents and their families had to navigate around the dog. This can be dangerous as it posses a real tripping hazard, particularly for elderly residents. The dog had unpredictable behavior - it would be friendly on some days and quite aggressive on others. The cost of staying there evidently increased post our departure. You definitely won't get value for your money at this place!
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Stephen Isaacs
"Avoid This Place! Unfair Charges and Unapproved Changes in Care!"
This place exploits its residents. The person in charge of Resident Care has used a loophole in the contractual agreement to bump up the cost of care for my mother, without even needing the go ahead from either of us. He openly says, "There's no need for me to get a family's okay when it comes to switching up the care according to the resident agreement, it's right there in section F". In just half a year, the fees have more than tripled, going up by over $1500 every month. On top of that, it looks like my mom is getting billed for things she isn't even receiving, based on what we've seen and what the care aides from Sunrise are saying. To me, it seems like the person in charge of Resident Care is only focused on raising the profits for their business at the expense of my mother. I'd highly recommend you search for a better assisted living facility.
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Family Member
"Costly Sunrise Facility Lacks Quality Care"
Sunrise's care wasn't impressive and it was also quite costly. Since we've relocated, we're paying less and receiving superior attention. There are more choices out there and this one isn't the best.
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Anonymous
"Nice place, good tour."
We toured this place. It was very nice.
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Family Member
"Comfortable and excellent service, nothing to improve."
This place was nice. It felt cozy, and the people were really nice. I can't think of anything they could do better.
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