Ashland Farm at North Andover
anonymous
"Feels Like Home with Good Food and Activities"
We liked the way the community is set up and the furniture because it felt homey, which is what we wanted for our loved one. We haven't tried the meals ourselves, but our loved one seems to enjoy them. We see different activities happening during the day. We would recommend Ashland Farm to other families.
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Anonymous
"Assisted Living Review: Former Hotel Feel Not Ideal for Us"
The place seemed fancier because it used to be a hotel. But it wasn't the right place for our loved one.
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Tracey
"A Welcoming Place with Great Food and Activities"
My loved one really enjoys this place. It’s super clean. The night crew and billing have some hiccups, but the day crew and kitchen staff are awesome. The food is great, and they keep residents busy with activities. Both indoor and outdoor fun!
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Anonymous
"Great community but pricey and could improve exit process"
I would recommend this community. It was a bit more expensive than I expected. I wish the process for moving out had been handled better. My mom stayed there for five weeks before she passed away. They told us we could come and pick up her things without rushing, which was good. However, I think we shouldn’t have had to pay for the entire last month since my mom passed away. They should have given us a week to remove her belongings and adjusted the final payment accordingly. We wanted the best for my mom at the end of her life. The community is very nice overall. There was just one issue where the clicker was out of batteries. My mom needed help a few times a day. If I were sick, I would consider going to this community myself. My mom really loved it here and thanked us for choosing it. They were flexible with visiting times, and there are lots of activities to join.
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Anonymous
"Great care and happiness at Ashland Farm! Highly recommend"
We really love Ashland Farm! My dad has been living here for almost two years, and he is very happy and well taken care of. The staff and management team are super friendly and always make sure my dad’s needs are met. Assisted living can be expensive, but I feel my dad is getting the great quality of life he deserves. I definitely recommend Ashland Farm!
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Anthony
"Needs improvement in care, management, and activities."
The place needs better care, management, and activity planning. Food's good.
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Anonymous
""
A very homey environment with many cozy looking common areas. Apartments are currently being renovated. When we took a tour, the residents appeared happy and engaged. We discussed an individualized plan for Mom based on specific quality of life issues, both medical and behavioral. We left with an overall positive feeling towards Ashland.
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Anonymous
"Very little communication, improving with administration's help."
They were good at the start, but now communication lacking.
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Anonymous
"Clean, friendly staff, good activities. Overall, not a bad place."
We visited here while searching for options. It was neat, and the staff was nice. They had fun things to do. In general, it didn't seem like a bad spot.
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Brian
"Wonderful facility with lots of fun things to do!"
This place is really nice and has a bunch of activities to do.
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Son
"Assisted Living is Costly Everywhere"
I think the cost compared to the service is a bit high, not just at Ashland Farms, but everywhere. We checked a few places and it seems the same all over. We chose Ashland Farms because it’s closer to my mother’s home. The staff is friendly and nice, but overall, it’s expensive, but that’s just how it is.
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Visitor
"This place is really nice and the staff is wonderful"
This place is really nice and the staff is wonderful. It’s bigger than what we wanted, but overall it’s a great community. The staff is super friendly and they keep everything very clean.
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