Assisted Living Facilities

Heritage Woods

4.4/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4.5/5.00 Published 2 years ago

"Great staff and food, clean and homey facility"

The staff here are great. They're really friendly, and whenever our family or our loved one needs something, they take care of it right away. They treat my loved one wonderfully. She loves the food and says there’s never a bad meal—she really enjoys it. She also likes the activities she joins. There are a few places outside where residents can sit and chat. Since those spots are popular, it would be nice to have more of them. The facility looks a bit old-fashioned, but it's very clean and feels like home.

3/5.00 Published 2 years ago

"Spacious but distant: Rooms far from dining and activities."

The place is really big, and there are lots of rooms, but they're super far away from where we eat and do stuff.

3/5.00 Published 3 years ago

"Warm atmosphere, essential medical services, lacks amenities, privacy, staff visibility."

Warm atmosphere, essential medical services, lacking meal plans, activities, privacy.

4/5.00 Published 6 years ago

"Bright and Cheerful Facility with Some Distance Drawbacks"

I visited this place while looking for a home for my Mom. When I walked in, it felt bright and cheerful. The furniture wasn’t fancy, but it was okay. It wasn’t our top choice because it was farther than we preferred. The room was a bit smaller than another place I saw. The director, gave me a nice tour and introduced me to the staff, mentioning their low turnover. Even the housekeeper had been there for 15 years. It was a nice place, but didn’t quite meet our needs.

3/5.00 Published 7 years ago

"Mixed Feelings About Assisted Living"

The assisted living facility was pretty nice, but we'd prefer more privacy and the ability to cook for ourselves sometimes.

4/5.00 Published 7 years ago

"Family-Friendly Assisted Living Offers Clean Facilities and Helpful Staff"

My parents seem to like this place. The food is tasty, and the staff are nice and always ready to help. They make sure everything is clean and even shovel the snow from the walkways. It feels like a place where families are important, and I've already told others they should check it out.

2/5.00 Published 7 years ago

"Mom’s Stay Was Fine, But She’s Home Now"

My mom came back home after something happened, but when she was living at the facility, it was alright. The people working there were pretty friendly from what I could tell. They offered plenty of things to do, and the meals were tasty—actually, the food was one of the best parts. Plus, they made sure everything stayed neat and tidy.

4/5.00 Published 9 years ago

"Considering Assisted Living"

Getting there was easier, the place looked nice, and the staff were friendly. I’ll visit again before making a decision. They’re opening a memory care unit in December. This might be our pick.

Heritage Woods

Address
462 Main Street
Agawam, MA - 01001

Website

Email

Telephone
(413) 786-9704

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