Sunrise of Wayland
Jean W
"Poor Memory Care, Bad Communication, and Rising Prices "
The care for memory issues here is terrible. The only thing they have for the folks here is just TV watching, nothing more. The people who work here are pretty hard-edged and don't show much understanding. There's always something "not working." All the furniture outside is damaged and the kitchen constantly has issues. They don't really talk to the families either. Also, the food is not good at all. The cost also seems to creep up monthly. You definitely should keep searching.
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Anonymous
"Sunrise of Wayland: Awful Food, Poor Management, and Chaos"
Sunrise of Wayland is in chaos. Nobody ever returns phone calls, there's a severe lack of order and communication. The helpers don't even know how to properly provide assistance. The food is really terrible, and the management is constantly missing.
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anonymous
anonymous
"Communication and Corporate Concerns in Assisted Living"
Overall, it's been pretty good. One thing that could be better is how little they talk to families. You have to call to check on your family member. One person who works there told me they only call if something is wrong. So, they do call you if something bad happens, but it would be better if they had a way to give you updates regularly. It feels like decisions are made by the company, and it's hard to talk to them if you have questions or concerns about their rules. For example, I've worried about the water people drink and the plates they use. So, I don't feel connected to the people who make decisions. But, overall, these are small things, and I've mostly been happy.
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Anonymous
"Not Quite Right, but Good Experience"
I toured this place for my mom. Everything went well. The staff came on time and answered all my questions. They have cool stuff for residents and an open layout. But it wasn't right for my mom.
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Anonymous
"A Tour of Amenities and Services"
This place seemed clean and friendly during our tour. They had lots of activities and nice amenities. However, they didn't offer all the services we needed.
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Jane DAlessandro
"Friendly Staff and Presentable Community"
The place looks nice, and the staff checks on my Dad every hour, helping with everything he needs.
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Anonymous
"Great communication and friendly staff at Sunrise of Wayland!"
Sunrise of Wayland has been great for us! The place is nice, clean, and well-maintained, and the staff are all really friendly. I love how dependable they are with communication. Since I live far away, it's really important to get updates on how my loved one is doing.
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Anonymous
"Caring, communicative staff"
We’re really happy with our experience at Sunrise of Wayland! The community looks nice, it’s clean, and the staff are friendly. Their reliable communication means a lot to me since I live far away and want updates on my loved one.
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Anonymous
"High costs, odd vibe, lacking community, but nice facilities."
The costs were high, place felt odd, bathrooms not helpful. Less community vibe compared to Robbins Brook. Fishing trip excitement tempered by heat concerns. Facilities were nice.
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A Place For Mom Customer
"Detailed and Relaxed Tour"
It's a good option; the tour was detailed and easygoing.
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Customer
"A Promising Option: Detailed and Calm Tour"
It might be a good choice; the tour was detailed and calm.
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Customer
"Assisted Living Facility Review: Average Experience"
The assisted living place was okay. Not bad, but not great.
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