Whitney Place at Northborough
MDG
"Clean facility, prompt medication, minor food and activity suggestions, overall satisfied."
I like how clean the place is. They always give medicines on time. The food could cater better to specific diets. Also, when I brought food to share with my family member, we were told to eat outside, which seemed odd. I think more activities like walking could be added instead of just aerobics in place. Apart from that, we're happy with their staff and the head nurse. Everyone has been really good and quick. When my family member fell, they acted quickly and appropriately. Overall, I've been very pleased with their service.
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anonymous
"Friendly Assisted Living with Room for Improvement"
My family member is happy and enjoys living there. The staff are nice, and they keep everyone engaged with fun activities. It's a friendly environment. While I don't give 5 stars (because there's always room for improvement), they're doing well overall.
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Patricia Masterson
"Lack of Dementia Care Experience and Engagement at Tapestry"
The people who work at Tapestry don't know much about helping folks with dementia. They don't talk much with visitors, and it's hard to get them to answer questions.
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Anonymous
"Great staff and tour, but confusing layout may not suit."
I recently toured this place for my mom, and I had a good experience. The staff were all very nice and did a great job showing us around the community. The only thing I didn't think would work for my mom was the way the building is laid out. There were lots of twisty hallways and turns that I know she would get lost in. I think that would scare her because of her memory problems.
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Anonymous
"Mixed Feelings, but Overall Positive Experience"
I'm not sure if they are short on staff; I hired extra help because I wasn't happy with my mom's care. We're still sorting out some problems. I was disappointed they didn't follow through with things this past weekend. However, the place is great, and there are lots of activities. There's always something happening, which keeps her involved. She used to be alone in her apartment, but now she's active in the community. She says everyone is really nice too.
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Anonymous
"Care needs some improvement but social aspects of community are great"
I wasn't sure if they were short-staffed, so I hired extra care for my mom. We're still figuring out some things, and I was disappointed that they didn't follow through this weekend. But overall, the facility is awesome with lots of activities. It keeps her engaged, and she's no longer alone in her apartment—she's part of the community now, and everyone is very nice.
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Anonymous
"Friendly Staff and Clean Environment"
We considered this community as our backup option. The staff we met were friendly, and the place was clean and well taken care of.
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