HeartHomes at Pasadena
Relieved
"Mom's Comfortable Home"
I really liked that the place feels like home. My Mom's room is nice and bright, with its own bathroom. Although it's small, the overall facility makes up for it. The staff is friendly and caring. The layout is easy to navigate, and the patient population is just 16. While I haven't seen any activities, my Mom enjoys the food and likes the staff. I feel she's in the right place.
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Relieved
"Comfortable Home-Like Facility for Mom; Staff Caring and Friendly"
I really like this place because it feels like a home, which suits my Mom perfectly. Her room is small but nice and bright, with its own bathroom. Even though the room is small, the overall facility makes up for it. The staff are very nice and caring. There are only 16 patients, and the layout is easy to navigate, which makes it less intimidating. I haven't seen any activities yet, so I can't rate that. However, my Mom always says the food is good, and she likes the staff. I truly believe my Mom is in the right place for her.
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Anonymous
"Nice place, clean, good meals, could use more activities"
I think the place is very nice. It's clean, and my mom has her own room and bathroom. I wish there were more activities because some days there isn't much to do, but my mom doesn't mind. The meals are good. My mom says they give her too much food, so I tell her to just eat what she can.
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Anonymous
"Comfortable Living, Fewer Activities: Mom's Happy, Food Plentiful"
I really like this place. It's very clean, and my mom has her own room and bathroom, which is nice. I wish they had more things for her to do sometimes, though. Some days seem pretty quiet, but Mom doesn't seem to mind. The food is good, too. Mom thinks they give her too much, but I just tell her to eat what she can. Overall, it's a good place for her.
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Anonymous
"Improving Experience at Assisted Living Facility"
We're still getting used to this place, but they're really helpful. They're trying hard to make my loved one understand why she needs to be here. I think it would be better if the staff interacted more with the residents during activities. But, overall, it's been pretty good so far.
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Anonymous
"Friendly Care and Positive Atmosphere"
We’re happy with them. She enjoys the company there, and they take good care of her. The place has a nice, positive atmosphere. Overall, they’ve done well.
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Anonymous
"Great Place with Room for More Activities"
We've had a really good experience with HeartHomes at Pasadena and would totally recommend them. My mom is doing well there and doesn't have any complaints. The only thing I think they could improve on is having a few more activities. Other than that, everything has been great.
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Anonymous
"HeartHomes: Cozy, Supportive Assisted Living"
The HeartHomes staff was super helpful. Ilka gave me a thorough tour, and they swiftly got Mother settled. The place feels cozy, and the friendly staff supports both of us. Plus, it’s conveniently close, with a doctor on hand if needed.
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Anonymous
"The HeartHomes staff provides excellent support."
The HeartHomes staff was super helpful. Ilka gave me a thorough tour and helped Mother move in quickly. The facility feels cozy, and the friendly staff supports both of us. Plus, it's conveniently close to me, with an available doctor.
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Customer
"Assisted Living Facility Review: Some Issues, Overall Okay"
The place was okay, but there were some problems we talked about later with the boss.
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