Assisted Living Facilities

Robinwood a CCRC

3.5/5.00 - based on 4 reviews
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1 stars
1/5.00 Published 1 year ago

"Avoid Creekside: Overpriced, Understaffed, and Indifferent Care"

My dad had just spent nine days in the hospital, so we thought it'd be best to get him some additional care from professionals. Boy, were we wrong! We handed over the required $2,100 in advance. However, within two days we could see that this wasn't a place that truly cared for its residents. Creekside runs on a bare bones staff. They have only one RN (on duty during the day) for 19 patients and one or two helpers who each seem pretty grumpy and don't really care about the needs of the patients. The staff, made lots of promises about how Creekside could best serve my dad, but couldn't deliver on any of her promises. My dad didn't like it there at all and wanted us to get him out. This place treats its residents with an uncaring attitude that becomes very clear once you watch your loved one deal with the uncaring care-givers who would rather be hanging out in the parking lot smoking. Avoid this place!

3/5.00 Published 7 years ago

"Friendly Staff, Clean Facility, But No Doctor's Visit"

The people working here are friendly. My only concern is that my dad hasn't had a doctor's visit since he arrived. The place is tidy, and dad enjoys the meals. The rooms are spacious and pleasant. I chatted with a few folks living here before dad came, and they seemed happy.

Robinwood a CCRC

Address
19800 Tranquility Circle
Hagerstown, MD - 21742

Website

Email

Telephone
(240) 420-4100

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