Spring Arbor of Crofton (Opening Early 2019)
Anonymous
"Management Impressed Us; Mom's Happiness Hard to Achieve"
My mom passed away a month after moving to Spring Harbor. She didn't really like it there, but by then, she wasn't happy anywhere. The staff tried their best and were willing to help us, but Mom was hard to please. The management team was really great. They were the main reason we chose Spring Harbor.
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anonymous
"Older facility, smaller rooms, preferred newer place."
Spring Arbor of Crofton was older and needed some updates. The rooms were smaller. There was nothing wrong with it, but we preferred something newer and fresher.
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Anonymous
"Care Facility Lacks Preparedness and Leadership Availability"
My father-in-law stayed at the care center for a short time. The main leaders were gone for training somewhere else for the whole week. It looked like the place wasn’t set up for taking care of people yet.
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Avery
"Management Needs Improvement, Caregivers Commended, Staffing Lacking"
The management isn't doing a great job. They make big mistakes in taking care of people. There aren't enough workers, but the ones who are there do a good job, even though there aren't many of them.
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