Sunrise of Columbia
Sharon I
"Negative Experience with Hidden Costs at Assisted Living Facility"
At first, our impressions of the assisted living facility were positive. The building was inviting, the staff were friendly, and they responded quickly. However, as we began to commit to a contract, we found out about hidden costs that we weren't expecting: a daily fee for a certain level of care, an extra charge for administering medications like eye drops, and so on. Other places usually only charge a flat monthly fee for these services. Even with a reduced upfront cost, the monthly total would still be upwards of $ because of these hidden charges, not including the cost of the room itself. We asked for a detailed written breakdown of these costs, but were never provided with one. Following several phone calls, we were informed of even more additional costs. Furthermore, most of our deposit was never reimbursed, which felt very unfair and unkind. The whole experience made me feel discriminated against since the endless list of extra fees did not seem standard. I regret to inform potential future residents that I cannot recommend this establishment.
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Anonymous
"Promises Unmet at Expensive Assisted Living Facility"
I feel like they promised more than they could give. Considering how much it costs, everyday life should've been better.
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Anonymous
"Cost Difference Affects Assisted Living Choice"
We considered relocating Mom to Maryland instead of Missouri, but the price difference was significant.
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Anonymous
"Locked Doors and COVID Rules"
We weren’t fans of their COVID rules, especially the locked doors.
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Fred
"Mixed Feelings About Assisted Living Costs"
Our family took a virtual tour, and while it was nice, things are always better in person. The staff did a good job showing us around the community. However, we didn't like their cost system. Instead of a deposit, you pay month-to-month. But as your loved one's care needs change, the price goes up a lot.
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Anonymous
"Planning return visit with parents; nice facility and staff"
Nice facility and staff; planning to take parents back for tour.
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Anonymous
"Satisfactory Visit, But Lacked Wow Factor"
I toured this place for my mom recently. Everything went fine. The staff showed up on time and answered my questions. They had a big dining room and other spaces for residents. The place was clean and looked after. But it didn't really wow me.
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Sunrise of Columbia
Amenities:
- Trained staff available 24-hours a day
- Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
- Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
- Monthly wellness visits by a licensed on-staff nurse
- Weekly housekeeping and daily trash removal
- Weekly personal laundry
- Social and educational programs for families
- Scheduled resident and family meetings
- Gracious accommodations with a variety of floor plans
- Maintenance of building and grounds
- Licensed nursing staff available 24 hours a day
- On-site rehab available
- Pets are welcome
Address
6500 Freetown Road
Columbia, MD - 21044
Website
https://www.sunriseseniorliving.com/communities/sunrise-of-columbia/overview.aspx
Telephone
(410) 376-7811