Bickford of West Lansing
Eddy Family
"Caring Staff Makes Bickford of West Lansing Highly Recommended"
We really like the people who work at Bickford of West Lansing, especially the staff. They are so caring. From our experience there, we would tell other families to consider this place for their loved ones.
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Anonymous
"Communication and Staffing Issues Plague Assisted Living Facility"
My parents moved into this place about 10 months ago. I think it's got great potential. The building looks really nice. The caregivers are mostly awesome. When my mom was in hospice, they took good care of her. My dad still lives there. I live out of state now, and I'm not happy with how they communicate. Also, in the last 10 months, they've had lots of people leave their jobs. The Director was only there a few months when my parents came, and by Christmas, he was gone. The person who took his place is gone too. They still don't have a Director. Right now, I wouldn't tell my friends or family to go there. I hope they solve their problems and do better. The worst thing is the communication. I tried to get copies of the papers I signed from three different people, but they're all gone now. It's just crazy. The regular workers are good (I'd rate the bosses a 1), and the cleaning crew does well.
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Anonymous
"Friendly Staff and Convenient Location, but Could Be Tidier"
During our first visit to Bickford of West Lansing, everyone welcomed us warmly. The staff were friendly and helpful. The food is good, with a nice variety of options. I appreciate that every resident wears a call button at all times. The community is conveniently close to my home, which allows me to visit often. While the new management has made improvements, I believe the community could be kept tidier.
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Anonymous
"Friendly staff and close to home"
From our first visit to Bickford of West Lansing, we were greeted warmly, and the staff was really friendly and helpful. The food is good with a nice variety of choices. I appreciate that every resident has a call button with them at all times. I also love that the community is just a mile and a half from my home, making it easy to visit often. The community has improved a lot since the new management took over, but I think it could be kept a bit tidier.
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Anonymous
"Director's Holiday Tour Ensured Excellent Experience at Assisted Living Facility"
I thought it was really cool that the director of this place gave us a tour even though it was a holiday weekend. They did a great job showing us around and answering all our questions. The place was super nice, but it was a bit far from where we live. Overall, I'd suggest this place to others.
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Bickford of West Lansing
Address
6429 Earlington Ln
Lansing, MI - 48917
Website
http://www.enrichinghappiness.com/images/WLG_exterior_1340975908_6428.jpg
Telephone
(517) 321-3391