Burcham Hills
Anonymous
"Not the Best Choice for Assisted Living"
We toured Burcham Hills while looking for an Assisted Living facility for our loved one. The electronic sign-in process was difficult for my mom, and she would have to do it every time she visited. They were the least accommodating when it came to my loved one's wish to keep administering her own medication. Plus, this place had the worst smell of all the facilities we visited in the area.
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anonymous
"Comfortable, but not the right fit for my mom."
This place isn't terrible, but it wasn't great for my mom. We're all different, and she needed somewhere else where she felt more at home, and that place wasn't Burcham Hills for us.
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Barbara M
"Friendly Assisted Living with Options"
I picked Burcham Hills after checking out different places. It stood out because of their open-door policy and friendly atmosphere. I’m content in my smaller apartment, and they offer other size options. I’d recommend it to others.
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Chelsea Tucker
"Burcham Care Facility Disastrously Mishandles Covid, Neglects Resident's Belongings"
Don't let your loved ones stay at Burcham! They're mishandling the Covid situation and pointing fingers at families. They suggested we brought the virus in with delivery items but it's unclear what measures they're taking to keep everyone safe. My grandma was hospitalized with Covid during this blaming game and sadly, she passed away a week ago. After posting reviews on Facebook and Google, we got a call to collect her stuff, which was dumped in the entrance, unattended. No one knew how long they were there, exposed. Things like her purse and pictures, plus others, were gone! They were irreplaceable! Now I'm sorting through what’s left. The staff was confrontational, sharply rude, and just plain disrespectful! Burcham is a disaster!
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Anonymous
"Mixed Feelings but Ultimately Positive Experience"
A Place for Mom helped me find a good community where people we know also enjoyed. Although my loved one wishes to return home, our time here was pleasant. The staff was friendly and always attentive. The food was decent and satisfying. The place was consistently clean, and the grounds were well-kept. The director was accommodating and kind. I'd suggest this place to anyone.
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