Assisted Living Facilities

Sojourner Place

4.2/5.00 - based on 39 reviews
5 stars
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1 stars
4/5.00 Published 7 months ago

"Friendly Staff and Supportive Director at LakeHouse Kalamazoo"

My mom lives at LakeHouse Kalamazoo. The workers are nice and ready to help families. The boss is friendly and helpful and tries to help families with assisted living.

4/5.00 Published 2 years ago

"Friendly Staff at Sojourner Place"

Sojourner Place is awesome. The staff are super helpful.

4/5.00 Published 2 years ago

"Lacking Activity Options, Otherwise Top 3 Choice for Us"

We visited Sojourner Place and had a pretty good time. The activities weren't as much as we hoped for. Still, it would've been one of our top 3 picks.

1/5.00 Published 2 years ago

"Understaffed and unclean: A loved one's disastrous assisted living experience"

This place doesn't have enough staff for proper care. Residents often sit in dirty diapers all day because there aren't enough people to change them. Baths and hair washes aren't regular either. Sometimes, it can take a whole month for a resident to get their hair washed! The ones who do these tasks are student interns from WMU, and it doesn't seem like they're doing a good job. The laundry is not always done on time, so residents have dirty clothes. They hardly ever serve fresh fruits or veggies. The place often smells like pee. The staff is always changing, and there's never enough of them. If you ever have to take your loved one out of there, you'll have a rude awakening.

4/5.00 Published 3 years ago

"Positive Community with Engaging Activities and Supportive Staff"

I think this place is good to live in. They do exercise classes, bingo, and even had a car show outside for the people who live there. The people who work there have been really nice to me and my family member.

3/5.00 Published 3 years ago

"More like a nursing home than assisted living"

This place was called assisted living, but it felt like a nursing home. Right when you walked in, you saw the eating area and people who were not doing well. It’s hard to go from living in your own home to seeing that and think it’s a place you’d like. The lady who gave us the tour was very informative and nice. We toured during Covid, but she got approval to show us some rooms. They looked okay, but it definitely felt like a nursing home.

3/5.00 Published 3 years ago

"Assisted Living Facility: Staff Excellent, Short-Staffed; Activities Limited"

The people who work here are really great, but there aren't enough of them. They really care about helping you and they help each other out when they're short on staff. I can see they're trying hard to get more people to help. Right now, we're not able to do all the activities we used to because of the pandemic. We're doing things like bingo, exercise classes, and card games. We lost our cook because of the pandemic, but the staff is pitching in to help with the meals. The food is usually pretty good, but sometimes there are things I can't eat because of my health. Luckily, my daughter brings me food that I can eat. The cost is high like everywhere else, but I have a really nice apartment and I'm happy with it.

4/5.00 Published 3 years ago

"Caring Staff and Cozy Atmosphere!"

The staff is super caring. If anything unusual happens, like virus updates or a fall, they always let me know. They treat my loved one really well. Since we can't go inside much, it's sometimes hard to know what's happening. But the place looks really clean. With only about 25 residents, it feels like a cozy home. You won't get lost here.

1/5.00 Published 3 years ago

"Poor Service and Inattention to Critical Issues at Assisted Living Facility"

This place stinks! They've had a bed bug problem for quite some time. Any attempts to reach out to the management have fallen on deaf ears. To add to the problems, they are always understaffed. The employees tend to spend their time at the front desk, glued to their phones, even when residents approach them for assistance. I recall calling the front desk after my grandmother informed me that she had been waiting for an hour after pressing her assistance button. It wasn't until the fourth or fifth call that someone finally answered. Their response? "I don't have time for this". They then promptly hung up. My following attempts to call back were met with the phone being picked up and then hung up immediately. Currently, we are looking into alternatives because here, no one seemed to care even if my grandma had taken a fall.

4/5.00 Published 4 years ago

"Director's Virtual Tour Impresses Despite Coronavirus Restrictions"

I was very impressed with the director at Sojourner Place. He was very friendly and made me feel more comfortable. The place is very nice and has a lot to offer its residents. Because of the coronavirus, I couldn't visit Sojourner Place in person, but the director gave me a tour using his iPad. I was very impressed.

3/5.00 Published 6 years ago

"Apartments Too Small for Our Needs"

The staff knew a lot, were nice, and seemed to understand what mattered to us. But the apartments were too tiny for the kind of life we wanted. Right now, we don’t need that much assistance. It’s not a good match for us at the moment.

3/5.00 Published 7 years ago

"Mixed Experience: Assisted Living Facility Needs Improvement"

I didn't stay with this company for too long, but while I was there, everything seemed alright. The staff were nice, and they did a good job talking to our family. However, we had problems because nurses kept quitting, and there were scheduling conflicts. Eventually, we had to cancel our services.

4/5.00 Published 7 years ago

"Great Place!!"

I don't have any complaints about our tour at this assisted living facility. It was one of our top choices among the places we considered for my mom. Unfortunately, the location wasn't right for us in the end. The staff were professional and provided lots of helpful information, answering all our questions. The property was clean, and they had great amenities available.

4/5.00 Published 7 years ago

"The Unexpected Cost at Sojourner Place"

My aunt visited Sojourner Place and realized they were too distant from our family. During the tour, she discovered they were more expensive. Unfortunately, they didn't match what we were seeking.

3/5.00 Published 7 years ago

"Decent Visit to Assisted Living, Kind Staff and Well-Kept Community"

I had a pretty good tour of this place. It's nice and everyone was friendly. The place looked clean and neat. The staff was polite and courteous. Overall, my tour went well and it was nice.

4/5.00 Published 7 years ago

"Mixed feelings about food, but loving salon visits!"

This place is pretty good overall. My mom's enjoying herself. But she's not a fan of the food. Breakfast's alright, but the other meals? Not so tasty, she says. On the bright side, she's really happy about going to the salon and getting her hair done.

4/5.00 Published 7 years ago

"Great place with fun activities and delicious food!"

The people here are doing a really great job. I don't have any complaints at all. They have bingo and other stuff happening, but my husband hasn't joined in yet. The food is good, and he likes it. They always make sure the place is clean and doesn't smell bad like some other places do.

4/5.00 Published 8 years ago

"Good Care for Mom"

This community is nice. My mom enjoys it most of the time. They have good activities. I recommend it to other families for quality care and value.

4/5.00 Published 8 years ago

"Father's Care Needs Unmet"

This place is good. My dad needed more help than they said. They didn't provide what they promised for him. They do have activities to keep busy. I recommend looking at other places for families.

4/5.00 Published 8 years ago

"Excellent assisted living facility; welcoming, friendly, and helpful staff."

Moving our dad to Sojourner Place was amazing! Everyone's nice!

4/5.00 Published 9 years ago

"Flexible and Helpful"

The staff at Sojourner Place has been super flexible and helpful. They're friendly and quick to respond. Honestly, I can't think of anything negative to say about them.

4.5/5.00 Published 9 years ago

"A Loving Place for Your Loved Ones"

I'm really glad I chose Sojourner for my mom. The staff is incredibly caring, and the building is beautiful with lots of activities. I looked at many places before picking Sojourner, and it has met all my expectations. I would definitely recommend Sojourner to anyone wanting a loving place for their family member.

Sojourner Place

Address
5364 Greenmeadow Drive
Kalamazoo, MI - 49009

Website

Email

Telephone
(269) 353-0416

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