Sunrise at North Farmington Hills
Anonymous
"Clean, friendly, committed staff, good value. Residents treated kindly."
The standout features of Fairmont of Farmington Hills compared to other places we considered were its cleanliness, friendly atmosphere, dedicated staff providing quality care, and reasonable pricing for the services offered. The staff is very kind and friendly to the residents.
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Anonymous
"Disappointing Visit to Fairmont of Farmington Hills"
We visited Fairmont of Farmington Hills. It looked nice from the outside, but the inside wasn't good at all. The place felt old and the eating area smelled weird. We definitely decided not to go with it and continued our hunt.
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Anonymous
"Tour of facility during ownership transition was satisfactory. Clean and friendly."
I visited this place when they were changing owners, so things might change soon. The tour was good. It was clean and everyone was friendly.
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anonymous
"Great Facility with Clean Rooms and Good Security"
Sunrise looks great when you first arrive. The inside is clean and they seem to have good security. They provided furniture, but the twin-sized bed wasn’t suitable for my loved one. The room and setup weren’t perfect for her, but I think it could be a good option for someone else.
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Cindy Fischer
"Exceptional care and kindness made my mom's stay wonderful"
My mom lived at Sunrise FH for nearly 4 years, and she received amazing care from the wonderful front desk worker This person always made sure my mom was well taken care of, painting her nails and sharing the treats I brought. They were always kind and happy with everyone, making the place feel warm and welcoming. This is one of the main reasons I was so glad my mom spent her last years there.
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anonymous
"Disappointed with the Worn-Out Assisted Living Facility"
During my visit, I wasn’t really wowed; the place seemed pretty old and tired.
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A H
"Memory Care Falls Short at Overpriced Facility"
When we visited this place, we thought it was too expensive for what we anticipated. The memory care unit didn't meet our expectations, and the residents were wandering independently. Unfortunately, I didn't see the personalized care my loved one needed.
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anonymous
"Major letdown with Sunrise: Lack of care and billing issues"
We had a terrible time with Sunrise, with our family member only lasting a month before we had to go get them. They didn’t save any of their important info, had no care plans, and didn’t even know their birthday. We aren’t hard to please, but it was awful. On top of all that, when they ended up in the hospital, Sunrise didn't even call the right family member. Plus, we faced a lot of billing issues. Such a real disappointment.
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DW
"Sunrise Provides Essential Onsite Nursing"
One thing we appreciated was that our insurance required a nurse to be onsite every day. The hours were flexible, but Sunrise met this requirement. In our area, this level of care wasn’t available at this cost anywhere else. We ended up liking Sunrise—it’s a nice, well-organized facility. The care frequency was great. Although we sensed some understaffing, we understand hiring challenges. The existing staff worked hard.” Feel free to let me know if you need any further assistance! 😊
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Anonymous
"Nice Tour, Kind Staff"
I had a great tour of this community for my mom. Everyone was kind, and everything looked clean. It was a pleasant experience
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Anonymous
"Welcoming community with great amenities, but a bit too large"
I really enjoyed my tour of this place. The staff were very welcoming, and I liked how organized they were during the tour. The community was well-maintained and had lots of great amenities for the residents. However, I felt it was too large, and my husband might feel overwhelmed if he were there.
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Anonymous
"An Amazing Place for Your Loved Ones!"
The staff here is amazing. They always let me know what my loved one needs. My loved one enjoys the activities they have. They also give snacks all day. The place is bright and very pretty. I would tell others to choose this place.
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Bob Lee
"Great place - with room for improvement"
The staff here is friendly and cares about the residents' needs. Out of the four places I looked at, this one felt the most like home, which influenced my decision. However, they could improve by giving more information before move-in. For example, they should explain things like sign-in/out procedures, medicine administration, and invoice processing. Overall, a structured orientation would help cover all the important areas. Regarding the corporation, there are errors in the contract that need fixing.
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Anonymous
"Mixed Feelings, Room Security Concerns"
This place is okay. It's clean and the people are nice. Moving here is hard. The only problem is sometimes strangers go into her room. If she forgets to lock her door, anyone could come in.
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Anonymous
"Sunrise at North Farmington Hills: Overall, a Nice Place!"
I think Sunrise at North Farmington Hills does a good job. The people who work here are really nice and helpful. They listen to suggestions and requests, which is great! The building is clean and well-maintained, and they provide a lot for the people who live here. The only problem I've heard about from my family member is the food, which she says could be better.
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BobSunrise44
"Quality Care, Worth the Investment: A Safe Haven for Seniors"
My wife's been at this place for just 10 days, but we're confident we chose well. The caregivers are really attentive, and the food is top-notch. It's a bit expensive, but we feel it's worth every penny. My wife's room is lovely, and I trust she'll be looked after well.
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B T
"Attentive staff, slow meal response; otherwise, excellent assisted living."
The only problem we've had here is that during meal times, it takes a long time for someone to respond when we press the call buttons in the room (Dad said he has waited up to an hour), because apparently, the same people who take care of us also work in the dining room. Other than that, this place is really great. It's well kept, clean, and the staff are very friendly and caring. They were able to take care of my parents even though they need different levels of help, which was one of the main things we were looking for.
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Customer
"A Fantastic Spot!"
Awesome spot! The staff is super friendly, the place is clean, and they've got great amenities.
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Customer
"Nice facility, not as good of location."
The facility is nice, but the location isn't as good. The memory care seems pleasant, but it lacks stimulation.
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