Waltonwood Carriage Park
Allison
"Friendly staff, but mystery meat quality."
At Waltonwood Carriage Park, the staff genuinely cares. However, the meat quality needs improvement; residents call it 'mystery meat'.
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Melissa W
"Lack of coordination during tours."
This community was nice, but it felt more like a nursing home. I'd set up tours online, but they didn't expect me.
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Anonymous
"Low Quality Care: Overpriced, Understaffed, and Lacks Compassion"
My mom stayed at this care center for over four years. At first, everyone seemed really nice and friendly. But very quickly, things got bad. I definitely wouldn't advise anyone to pick this place. The staff don't seem to care much (probably because it's just a job for them), and they certainly don't seem well-trained in taking care of older folks. They hardly ever smile or say hi to the people living there or their visitors. They don't even offer memory care at this place! They're also short on staff, with just a few people working on the weekends. We probably should've moved Mom out of the place, but once you're settled in, it's hard for an older person to pack up and leave. She definitely wasn't getting the care she was paying for. This place is way too expensive, doesn't have enough staff, the workers are poorly trained, and they seriously lack compassion and empathy. Older people need all these things to feel loved and feel at home.
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Anonymous
"Stay Away! Neglectful, Overpriced Assisted Living Facility"
Our mom spent over 4 years at this assisted living facility. Initially, everything seemed fine. The staff was welcoming and kind. However, things took a turn for the worst pretty quickly. I wouldn't recommend this place to anyone. The staff seemed indifferent and unsympathetic, treating eldercare like any other job, not a calling. They lacked training to care for the elderly. There were no smiles, no warm greetings for residents or visitors. And there is no memory care available. The facility was chronically understaffed, especially on weekends. We considered moving our mom, but we knew it would be tough for her to adapt to a new place. We had the feeling that she was being neglected. I urge everyone to do thorough research before picking a facility. Our mom never got the level of care her payments warranted. This place was overpriced and understaffed. The level of training was inadequate. Compassion and empathy were sorely lacking. Our elderly loved ones need these elements to feel loved and welcomed.
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Anonymous
"Neglected Grandma Experiences Poor Treatment at Assisted Living Facility"
The maintenance man let my sick grandma move into an apartment with a lot of cold air coming in from the heater during winter. He came into her apartment without telling her first, while she was using the bathroom, just to fix it. From the day she moved in, the toilet seat was wobbly, and I had to fix it myself. This man has disrespected my family many times, especially right before my grandma died. He showed no care, respect, or understanding. I am working with a local news station to bring attention to this man's inappropriate actions, because he should not be working with people, especially not older people.
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Anonymous
"Disrespectful and Neglectful Maintenance Staff"
The maintenance staff let my sick grandma with double pneumonia move into a freezing apartment in the middle of winter. A few days later, without warning, they barged in to fix the heater while she was in the restroom. She had a wobbly toilet seat since she moved in and I had to repair it myself. The staff insulted my family a lot in the days leading up to my grandma's death, showing no care or respect. I'm working with a news station to shine a light on this because the staff shouldn't be working with anyone, especially old people.
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Anonymous
"Good looking community, worth considering."
Had a good time. Place looks nice. Might choose it.
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Customer
"Considering Waltonwood for Aunt's New Home - Comfortable Environment"
I went to see the place, and I reckon my Aunt would feel right at home at either of the Waltonwood spots. I'm sending all the stuff she needs to decide today.
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David
"Good place but pricey; found a better, cheaper option"
This place was good, but it cost a lot. We found a more affordable option that was in a better location, closer to my friend’s doctor.
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David
"Nice but Pricey, Found a Better Option"
This place was nice but pricey. We found something cheaper and closer to my friend's doctor.
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Customer
"Budget-Friendly with Nursing Care Available"
The place has nurses available, which is good because my budget is tight.
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