Keystone Place at LaValle Fields
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"Noticeable Decline in Quality and Service at Local Senior Community"
My sister, mom, and I recently toured an assisted living facility we used to visit a lot. In the past, our experiences at the facility were pretty good. The staff was friendly and the food was great. But things have changed. Lately, I heard they've lost a lot of staff. When we visited again, they didn't have many caregivers or office workers on duty. The ones who were there weren't friendly or helpful. The menu was constantly changing and no one let us know. Plus, the food was bland, cold, and took forever to get to us. I'd advise you to save your money and go to [Removed] where you can get better service and food. I want to warn people how this senior community has gone downhill so much recently. It's not a good place to put your mom - be careful!
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