Rose Arbor & Wildflower Lodge
Anonymous
Scott
Anonymous
Jennifer C
Laura G
Tyler M
Molly R
Anonymous
Anonymous
Anonymous
"Community Doesn't Match Expectations"
Don't choose this place. I chose it because of where it is, and they said great things, but it's not what they said.
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Megan B
Anonymous
TK
Jackie
anonymous
anonymous
"Unattended residents and fake staff ruin care center experience"
Our time here was awful. The staff felt very insincere, like they were only pretending to be kind because someone told them to. In the memory care unit, there were no staff there for hours at a time, even when meals were served. Snacks were just tossed at the residents like they were animals. We had to move our family member out when they fell one time, no one noticed, and got a broken hip.
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anonymous
Roxann
anonymous
Anonymous
"Assisted Living Facility Falls Short on Privacy and Communication"
The people are really nice and the food is great. There are plenty of activities to do. But I think they need to work on privacy and care. I thought my loved one would have more freedom, like in their own apartment. But sometimes people just come in without letting anyone know. I thought the staff would check on my loved one if they hadn't been seen, but they don't. They won't let my loved one handle their own medications. Sometimes they forget to bring them at all, so my loved one misses doses. They never gave us a written plan for the care we're paying for, even though I asked multiple times. All I get are bills. The person next door smokes, even though the place is supposed to be smoke-free. But my loved one's room still smells like smoke. The community wanted my loved one to complain using their name, but I didn't feel safe with that. I think it's the community's job to fix it.
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