The Waters of White Bear Lake
Anonymous
"Positive experience with The Waters of White Bear Lake recommended."
My family member stayed at The Waters of White Bear Lake and found it great. They loved the food. I'd suggest it to others based on our experience.
- Useful
- Not useful
- Share
Anonymous
"Friendly Staff and Safe Meals"
I suggest visiting the community to see if it suits your loved one. Meals are currently delivered to residents' rooms due to COVID protocols. Staff communication seems positive.
- Useful
- Not useful
- Share
anonymous
"Dad happy; good meals, some medication organization issues."
My dad is happy; meals good. Some issues with medications.
- Useful
- Not useful
- Share
Michele
"Quick availability, suitable studio size, prompt issue resolution, recommendable."
We chose The Waters for quick availability and suitable studio size. Staff addressed training issues promptly, overall recommendable.
- Useful
- Not useful
- Share
Mike D
"Good care, unclear billing; varied activities; mixed food reviews."
Staff turnover; good care; unclear billing; varied activities; mixed food reviews.
- Useful
- Not useful
- Share
Delores T
"Friendly Atmosphere with Spacious Apartments"
My children picked The Waters of White Bear Lake because they liked how the place looked and thought it would be a good match, with good care. I have one of the biggest apartments here, which is a great size, though it doesn't have a balcony. Many other apartments here do have balconies. Everyone here is really friendly and helpful, including the staff and the other people who live here.
- Useful
- Not useful
- Share
Laura G
"Great Place for Outgoing Seniors; Participation Optional"
The living spaces were really nice, and the people working here were mostly super cool. If your family member likes to be social, they’ll have a great time. But if they’re more of a keep-to-themselves type, no worries—they won’t have to join in on activities. All in all, I’d say this place is worth checking out.
- Useful
- Not useful
- Share
Anonymous
"Assisted Living Facility Review: Lackluster Staff and Services"
This place feels more like an apartment. When residents step out, staff swiftly herd them back, preferring everyone stays confined. They seem fearful of staff. Staff avoid interaction entirely. At 9 pm, staff barges into rooms unannounced, causing distress. They’re indifferent about residents' privacy, claiming they're never asked to knock. Numerous complaints have been made to no avail. Despite its charming hotel-like ambiance, communication is a hassle. Locked doors separate residents from staff, who only engage by appointment. Mail handling is inefficient, with missing items and delayed delivery. Management's approach is brusque and rigid. Limited meal options force residents to skip, despite high costs. The turnover rate is high, making it hard to recommend.
- Useful
- Not useful
- Share
Anonymous
"Nice staff, apartments, but disliked location. Tour multiple places."
Went on tour, nice staff, nice apartments, newer building. Location disliked. Recommend touring multiple places before deciding.
- Useful
- Not useful
- Share
Anonymous
"Mixed feelings about assisted living."
I toured this community. Apartments were nice, but Mom disliked the location. Families should explore other options.
- Useful
- Not useful
- Share
Doug
"Concern Over Icy Parking Lot at Assisted Living Facility"
The assisted living place looks good overall, and the folks there are nice. But, I'm really bothered by one big issue. They just don't keep their parking area clear of ice and snow. I'm scared my mom might slip and fall. I've told them about this more than once, but they haven't done anything to fix it.
- Useful
- Not useful
- Share
Doug
"Ice-covered parking lot raises safety concerns"
While the residence appears clean and the staff is warm, their constant inability to clear the parking lot of ice and snow is concerning. I fear that my mother may slip and fall. I've mentioned this issue multiple times, and yet, no action has been taken.
- Useful
- Not useful
- Share
Anonymous
"Senior-focused, new assisted living, full kitchens, restaurant not open."
This place focuses on older folks. Now has assisted living. It's a money-making spot, has a pub, coffee shop, and dining area, but the restaurant isn't open yet. Apartments come with full kitchens including stoves.
- Useful
- Not useful
- Share
Anonymous
"Nice community, not for independent living needs."
Nice, but not suitable for our independent living needs.
- Useful
- Not useful
- Share