Assisted Living Facilities

White Pine Senior Living - IGH I

3.6/5.00 - based on 18 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
1.5/5.00 Published 6 years ago

"Assisted Living Facility Falls Short on Quality and Care"

My dad's been here for years but care quality dropped. Six house managers changed. The current one is unfriendly and unhelpful, even rude to staff. She skips holiday activities. The staff tries their best, but with few people, care lacks quality. Nurse doesn't know dad's meds; he gets them late and wrong. His apartment isn't cleaned weekly as promised. It's not worth the money; better service at a hotel. Food quality is terrible.

1/5.00 Published 7 years ago

"Terrible Experience; Nurses Ignored Instructions, Poor Medical Care"

My husband stayed at this place for only about a week. We had to leave because the care he was getting was below what I was expecting. Even though the nurses said they could look after all his medical needs, this wasn't actually the case when we moved in. They paid no attention to my instructions and this lack of proper attention landed my husband back in the hospital. I was really let down by the experience in this place and I don't think I can suggest it to anybody.

3/5.00 Published 7 years ago

"Not Quite Like Home"

The place was okay, but it didn't feel like home.

0.5/5.00 Published 8 years ago

"Poor Management and Staffing Issues at Assisted Living Facility"

The one in charge here, couldn't even successfully run a simple lemonade stand, let alone this facility. This place is never properly staffed. The staff members argue among themselves in front of the residents. The medication here always gets delivered late to the residents. I strongly believe no one should ever risk placing their loved one in this facility or in any others that she might oversee. Despite having a great physical look, this place could significantly improve with a new managerial team who knows how to recruit and retain the right staff. Staff hiring should be based on their interpersonal skills and abilities, not Denise's personal thoughts. I've heard her making accusations against innocent people and rudely talking down the employees saying, "I don't care if I have to fire everyone," and "If you don't like it here, go work at Walmart," with such negativity and utterly unprofessional behavior. DON'T choose THIS place unless you're sure Denise is replaced.

1/5.00 Published 9 years ago

"Bad Experience at White Pine: Poor Supervision and Terrible Food"

I wouldn't suggest White Pine Senior Living for anyone, we had a pretty bad time there. I don't feel like the employees were strict enough in keeping an eye on everyone, and their only security feature was emergency pull cords in rooms, they didn't offer anything like a life alert necklace. Finding help from the staff was always a struggle. In addition, the meals were terrible. Everything tasted too plain and nothing seemed freshly cooked.

1/5.00 Published 9 years ago

""Avoid White Pine: Poor Supervision and Horrible Food""

I would steer clear of White Pine Senior Living. We had a really bad time there. It seemed like the workers weren't keeping a close eye on the people living there, plus they only provide emergency cords in rooms, instead of life alert necklaces. Whenever you needed help, it was a struggle to find a worker. And the food was the pits, it was all tasteless and nothing was fresh.

2.5/5.00 Published 10 years ago

"Lacking Understanding of Residents' Needs"

The staff is nice, but they don't know how things work. Before I moved my stepfather in, I wish they had done more research. I might have chosen a different place that suits his needs better. Elderly people are used to their routines, and when they lose their independence with age, every little thing that remains the same becomes crucial to them.

4/5.00 Published 10 years ago

"Positive Tour Experience at Assisted Living Facility"

We visited this facility and really enjoyed it.

White Pine Senior Living - IGH I

Address
9056 Buchanan Trail
Inver Grove Heights, MN - 55077

Website
https://wpseniorliving.com/inver-grove-heights

Email

Telephone
(651) 504-0019

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