Assisted Living Facilities

Benton House of Staley Hills

4.1/5.00 - based on 17 reviews
5 stars
4 stars
3 stars
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1 stars
4/5.00 Published 1 year ago

"Great Care in a Family-Like Environment, But Pricey"

You all took wonderful care of my loved one. It seems like yesterday I was visiting every day. It's a family-like environment with friendly staff. However, I do think the rates are high. It’s very hard to come up with the money to pay for the care.

1/5.00 Published 1 year ago

"Benton House Neglectful, New Location Provides Better Care"

My mom used to stay at Benton House of Staley Hills, and I'm warning you: don't take your loved ones there. We were promised that she'd thrive in assisted living and they could ramp up care if needed. But they left her alone all the time, and after only two weeks, said they couldn't look after her. When I reminded them of their earlier promise to provide more care if necessary, they denied ever saying that. I had to start looking for a new place for Mom, and one day, I found her sitting in her own waste. It was so bad, it was dried up under her nails and she was starting to itch. I urge you not to use this place if you care about your family! I moved my mom out, and now she's doing great in her new place. She's been through rehab, doesn't need her wheelchair anymore and sometimes doesn't even need any help. She's making friends, assisting with activities, and even going out with the community. There's no way I'd ever suggest Benton House to anyone.

4/5.00 Published 1 year ago

"A Tour of a Nice, Large Assisted Living Community"

I visited this place, and it was nice. It's a big community and very clean. Everyone was friendly. The food choices were great; they have a Chef there. It felt more suited for Assisted Living rather than Memory Care, at least for me. But overall, it seemed like a really nice place!

4/5.00 Published 2 years ago

"Small, homey community; family-oriented environment."

Had two minor issues; resolved after discussing with staff.

4/5.00 Published 2 years ago

"Costly but well-staffed; recommend if medication issue resolved."

The issue with medication needs resolving, costly but well-staffed and recommended.

4/5.00 Published 3 years ago

"Highly Recommended for Loved Ones"

I would recommend this place to others for their loved ones. The administration is great, it’s really clean, and everything is well maintained. They have activities for the residents to join in.

1/5.00 Published 5 years ago

""Broken Promises at Assisted Living Facility""

I wouldn't suggest this place. They lure folks in with pledges and then never follow through with them.

4.5/5.00 Published 6 years ago

"Clean and caring environment for loved ones."

The facility was clean and well kept. The staff was caring, helpful, and friendly. They treated my mom with dignity and respect. Sadly, she wasn't there long, but I'd recommend this place to anyone.

3.5/5.00 Published 6 years ago

"Needs Improvement: High Turnover, Unmet Promises, and Cleanliness Issues"

I chose this place because it was new, and they gave a good sales pitch. They promised a lot of things that haven't happened. There are many different caregivers coming and going. My mom speaks Spanish, so there are language problems. They try to get her to join activities, but they haven't vacuumed her room in 3 months and I usually clean her toilet. I was told there would be a doctor on site, but it's a visiting nurse instead. The food looks good, and they try to meet her needs by making it softer or cutting it up so she can eat better. I would tell people to do their research before choosing this place.

Benton House of Staley Hills

Address
11071 N Woodland Ave
Kansas City, MO - 64155

Website
https://www.bentonhouse.com/senior-living-kansas-city/

Email

Telephone
(816) 372-1888

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