Assisted Living Facilities

Benton House of Tiffany Springs

4.1/5.00 - based on 38 reviews
5 stars
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4/5.00 Published 1 year ago

"Clean and Caring, Some Organization Issues, Good Overall"

This assisted living facility is clean and the staff is caring. The management is good overall, but there are some issues with activities and organization. The schedule isn't always followed, but it's not a big concern for us because Dad doesn't participate much anyway. The care management could be better; the care manager seems overwhelmed and not well organized, which affects communication. In terms of dining, the menus are good and the food is generally well-prepared, although the wait times can be long since the care staff also serves as wait staff.

4/5.00 Published 2 years ago

"Great Place for Mom!"

We liked this place a lot. Before we brought my mom here, they told us everything we needed to know and made sure we understood. It's nice that everything is on one floor and the place isn't too big. They always kept us updated by calling us, which was great. Mom's room was always clean. I would tell my friends and family to choose this place.

3/5.00 Published 2 years ago

"Assisted Living Facility Falls Short of Expectations"

We visited this place with our family, and we weren't very impressed. The hallways seemed cramped, the community felt small, and it wasn't as bright and airy as we hoped.

1/5.00 Published 5 years ago

"Benton House Staff Need Training on Alzheimer's Care"

The people working at Benton House don't really know what they're doing. They don't see the big picture when it comes to taking care of someone with dementia and their family. They seriously need some training to actually understand Alzheimer's and how it affects the person, so they can really help them. They need to know how to make life as good as possible from when the disease starts until it ends.

3/5.00 Published 6 years ago

"Mixed Experience at Assisted Living Facility"

The food wasn't as good as claimed by a previous reviewer, and it didn't match what was on the menu back in Hopefully, they've fixed that issue by now. However, the staff is really outstanding, going above and beyond expectations.

4.5/5.00 Published 6 years ago

"Excellent Facility with Friendly Staff for Loved Ones"

While searching for a place for my loved one, I found this facility to be excellent. The staff members are very friendly. Choosing the right place for my loved one was tough, but this facility, along with the others I visited, was really nice.

4/5.00 Published 7 years ago

"Great Place, Transportation Issue Resolved"

We toured Benton House. Very nice, clean, and new place. Small population, lots of personal attention. Initially couldn't meet transportation needs, but later offered.

4/5.00 Published 7 years ago

"Pleased with the staff!"

My mom is doing well since moving here. The staff takes good care of her, and she’s always happy and active during my visits. I’d recommend it.

4/5.00 Published 7 years ago

"Great Staff and Amenities, but Location Didn't Fit."

I visited this place and it was pretty good. The people who work there were nice and answered all our questions really well. The building was big and had lots of cool stuff for everyone living there. But, we decided it wasn't the right spot for us.

4/5.00 Published 7 years ago

"Mixed Feelings"

about Assisted Living Community When I checked out this place, it seemed pretty nice. The rooms were set up well, and the folks I met were friendly. They had some cool activities, too. But overall, it just didn't fit what we needed.

4/5.00 Published 7 years ago

"Mom is Doing Better"

My mother is doing much better since moving here. Everything's good. We're satisfied with her move. She's eating well, receiving good care. The staff is great to work with. Highly recommend this community.

4/5.00 Published 7 years ago

"Good Move for My Mother"

My mother's doing better since moving here. Staff and care's great.

4/5.00 Published 8 years ago

"Nice…but on the pricey side"

This assisted living community was amazing! The folks were active, the staff friendly, and they gave us a thorough tour. Unfortunately, it was a bit too pricey for us.

2/5.00 Published 8 years ago

"Unhappy With Changes Under New Management!"

She, the old director, was really great. But things have taken a turn since the new director arrived. The place isn't kept as tidy as it should be. And the person in charge of activities could do a lot better for the residents. At least the chef is still fantastic. He makes fresh, healthy meals.

3/5.00 Published 8 years ago

"Benton’s Great Food, Needs Cleaner Spaces"

The yummiest part of Benton is the food for sure. They make fresh meals right there, like homemade. But when the college kids who help in the summer left for school, you could see it—Benton didn’t stay as tidy. The person who plans the activities is really good, especially for folks who remember things well. I even checked out the laundry room and wow, it was super messy.

0.5/5.00 Published 8 years ago

"Negligence at Assisted Living Facility Causes Severe Issues"

Warning! I helped my sister move into this place for a one-month recovery program after hospital discharge due to a broken ankle and knee. On her second night, she fell, which wasn't Benton House's fault. But what came after was pure horror! She fell around 3:00 AM, the nurse was informed but our family was not. They said she would get an X-Ray by morning, however, this never happened. Later, when she needed assistance to go to the bathroom, a staff member rudely told her to get up on her own. This scared my sister, and despite immense pain, she managed to do so. No nurse showed up to see her the next day unless we made repeated calls. My young nephew visited and found her in terrible pain. By the time we had an ambulance to take her to the hospital, a disappointing 15 hours had passed. She had a broken shoulder and wrist. After additional hospitalization, she had to stay in a nursing home, taking her a total of 8 weeks to finally go home.

4.5/5.00 Published 8 years ago

"Nice Place"

Benton House is pleasant with many activities, but Dad doesn't join. Food is satisfactory.

2.5/5.00 Published 9 years ago

"Room for Improvement in Management at Assisted Living Facility"

This place could be great. The workers are super nice to my mom, but there's a lot of turnover. It's like management either scares away the good workers or they're just not paying them enough. Our family is content with our pick for Mom, but there's room for improvement in the leadership department.

4/5.00 Published 9 years ago

"Overall Good Experience"

Overall, Benton House of Tiffany Springs is good. It's clean, staff are friendly, and no complaints.

4/5.00 Published 9 years ago

"A Pleasant Experience at Benton House of Tiffany Springs"

The Benton House of Tiffany Springs is a pleasant community. The facility is very clean because it's brand new. Overall, our experience was quite good. I recommend this place. We haven't encountered any problems, and the staff has been friendly and accommodating. I'm very pleased with the Benton House of Tiffany Springs.

3/5.00 Published 9 years ago

"Decent community but understaffed"

Overall, Benton House of Tiffany Springs is pretty good. It looks nice, offers lots of activities and trips for residents, and Dad likes the food. The staff are friendly and professional, but there aren't enough of them, so they seem stretched sometimes.

Benton House of Tiffany Springs

Address
5901 NW 88th Street
Kansas City, MO - 64154

Website
https://www.bentonhouse.com/senior-living-kansas-city-mo/

Email

Telephone
(816) 505-4555

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