The Boulevard of St. Charles Senior Living
Anonymous
"Welcoming Assisted Living with Family Activities"
The staff is friendly, the facility is clean and beautiful, and it’s conveniently located. They offer lots of activities for residents, including family-friendly events.
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Anonymous
"Clean and Convenient Assisted Living Community, Recommended for Families"
The Boulevard of St. Charles is clean and has everything we need. We'd recommend it to other families seeking a place for loved ones.
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anonymous
"Smaller Facility Preferred"
We liked touring The Boulevard of St. Charles, but it felt too big. My family wanted something smaller and all on one level.
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Anonymous
"Assisted Living: Good Care, Paperwork Needs Improvement and High Costs"
The healthcare is good, but paperwork needs improvement. It's costly. Keep detailed records. The Executive Director is friendly but sales lack.
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Terry
"Quality care and staff at assisted living community, with fee concern."
This community is great with nice staff who give good care to my family member. I would suggest it to others, but the fee each month is a drawback.
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anonymous
"Spacious Facility with Advanced Security and Family-friendly Access"
I enjoyed The Boulevard. One thing I liked was their security system that learns your family member’s routines for better care. For example, it can detect if your loved one is using the bathroom more frequently, which might indicate a health issue like a bladder infection. It also alerts staff if your loved one falls. I really appreciated this system. Another thing I liked was that they provide family members with fobs to access doors after hours, and swiping the fob checks you in automatically. The tour guide was energetic and informative. One downside was the long hallways, which made navigating the large facility a bit challenging; we got lost once inside.
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Anonymous
""
Good looking place. A hygienic environment. One of my only concerns was that the memory care unit was on the third floor. Moving furniture would be troubling, and there was no outdoor space for residents to go to. There are several trips in order to let the residents out. All at a reasonable cost.
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Anonymous
"Beautiful Assisted Living Facility Needs Operational Improvements"
My mom recently moved to St. Charles Boulevard's new care center. This facility just opened in September and honestly, it seems they started too early. Evidence for this is noticeable. For example, they lack adequate staff to serve meals, there aren't enough cooks, food often arrives lukewarm due to understaffing, hot water is insufficient in the rooms and the employee turnover rate is pretty high. However, I believe my mom is safe here and that the place is neat, pretty and far from looking like a typical nursing home. Still, there are several areas that require improvement. They should have sorted all these issues prior to admitting residents. In its current state, I'd say it's beautiful and clean enough for a 5 star rating, yet the operational issues bring it down to a likely 3 stars.
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Anonymous
"Great place with some areas to improve, overall recommended choice"
My wife and I really like living here. We should have moved in sooner, honestly. The place is new and nice. They're still adding more buildings, and a new assisted living part will be ready soon. There are some small issues here and there, but they're fixing them. The staff is easy to talk to and knows what they're doing. They keep the place clean, and everyone is friendly. We have our own kitchen, but they also serve food. They're working on improving the service by hiring more people. There are lots of activities to do. I like chair beach ball, and my wife loves bingo. They also have ice cream socials, happy hour on Fridays, and sometimes a singer performs. You can join different clubs, play pool, or ping pong. It's a good deal for what you pay. We get maid service and all utilities included in our monthly payment. The only extra cost is if you want a phone line in your room. I think others would be happy here too, and I recommend it.
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Anonymous
"My Mom Loves It Here"
The Boulevard in St. Charles is a new place that opened in September 2017. The staff is super friendly and works hard to make everyone feel at home. The inside looks amazing and is always very clean. You can eat whenever you want, there are no set meal times. The activities are fun and a great way to meet other people living there. The residents are really friendly too.
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Anonymous
"Kind, Helpful Tour"
My wife and I had a pleasant tour of this community. Everyone we met was friendly and helpful. The community seemed well-maintained, and the staff was polite and answered our questions. Overall, the experience went smoothly, but it wasn’t the right fit for us.
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