Assisted Living Facilities

Brookdale Brandon

4.2/5.00 - based on 30 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 3 years ago

"Depressing Atmosphere at Assisted Living Facility"

We visited this place, and it didn't feel nice. It felt sad.

5/5.00 Published 6 years ago

"Mom is happy here!"

My mom is in this cozy community. I love that she gets physical therapy three times a week, and they always keep her clean. Mom loves this place! We thought she would have trouble adjusting, but it’s been great. The staff is nice and friendly, and everything stays spotless. They encourage her to join activities, and she goes to church services on Wednesdays and Sundays. The memory care unit has a safe courtyard. If I see something that needs attention, they are very helpful and make sure it gets done. I would recommend this community.

4.5/5.00 Published 6 years ago

"Dad feels at home here with great food and care"

My dad lives here and really enjoys it. He feels right at home, likes the food, and is comfortable. They serve meals like meatloaf, soup, hamburgers, and more, although I’m not sure of everything. The place is always clean, with housekeeping coming every day. They offer a few activities and decorate for holidays. The other residents seem happy, and those I’ve talked to really like it. The total cost covers everything he needs, like food, laundry, and medications. Overall, I’d recommend this place.

4.5/5.00 Published 6 years ago

"Nice Place with Good Staff and Activities"

During the short time my loved one stayed here, I found this place to be very nice. The staff was knowledgeable and good at their jobs. They communicated well, and my loved one really enjoyed the food. They even adjusted it to the right consistency for easier eating, which made my loved one very happy. There are lots of activities for residents, but I would have liked to see more encouragement for those hesitant to join. Overall, I would definitely recommend this place to other families.

4/5.00 Published 7 years ago

"Safe and Caring Community for Dad, Pleased with Care"

My dad is doing well here. I know he's safe, getting good care, and in good hands. It's a nice place, and I'm happy with it.

4/5.00 Published 7 years ago

"Pleased with Dad’s Care"

My dad is doing great here. I know he’s safe and getting good care. The staff is friendly, and it’s a nice place.

4/5.00 Published 7 years ago

"Clean, spacious, and friendly assisted living facility with engaging activities."

This place is really nice. It looks good, smells good, and the food smells delicious. There were a lot of people doing stuff together in the big room. I checked out the memory care part too. It's not super fancy, but it's clean and nice. Some ladies were folding napkins. The bedrooms are big. The people who work here seemed nice and were doing their jobs. They answered my questions about who works here and how they make sure everything's okay. I think I might pick this one.

4.5/5.00 Published 7 years ago

"Great care and comfort in the memory care unit"

The director and staff were really nice to my mom during her stay. We could visit anytime, and we felt good about her being there. Communication with the staff was great; they were quick to respond. The food looked tasty, with good portions and snacks throughout the day. They encouraged her to join in daily activities and offered rehab and physical therapy. Her room was newly remodeled. I would definitely recommend this memory care unit.

4/5.00 Published 7 years ago

"Positive Community Tour"

During my visit to this community, everything seemed nice and well-kept. The staff I met was friendly and helpful, answering all my questions. Although I found another community that suited our needs better, my tour here was good.

5/5.00 Published 7 years ago

"Dad Loves It Here, Family Is Very Happy!"

My dad has really enjoyed living here. He loves the meals because they taste like home cooking. Our family appreciates how the staff encourages the residents to join in activities and meet other people. Socializing has made it easier for him to adjust to not being at home anymore.

3/5.00 Published 7 years ago

"Alright Meals and Activities; Great for the Dogs"

I picked this group home mainly because they could take care of my dogs. There are some fun stuff for folks to do, and they're alright. The food and the service aren't too bad. But when it's dinner time, they serve dessert even before they've cleaned the dinner plates, so there's a mess of dirty dishes next to the sweet treats.

3/5.00 Published 7 years ago

"Mixed Experience at Assisted Living Facility"

The ladies at the front are nice. The place looks good. But they should give more care in Memory Care. Make sure those who won't eat get at least a bite. One day, my husband was starving, but they didn't notice until I asked. Cameras in Memory Care would help. Staff should spend less time on phones and more with patients. They should motivate residents more, not just accept no for an answer. My husband isn't joining activities. They have a nice outdoor area, but I didn't know about it. This place seemed affordable, but it's pricey and uncertain.

3/5.00 Published 7 years ago

"Need for Increased Staff Attention in Memory Care Unit"

The front desk staff at this assisted living facility are really friendly. The overall environment is pleasant, but they really should pay more attention to the people in the Memory Care section. If a resident doesn't want to eat, they should at least try to encourage them a little more. For example, one day, I asked my husband if he was hungry and he was famished, he ate everything on his plate. It would be good if they had cameras to monitor the Memory Care section. The staff could also try and spend more time with the residents instead of focusing on their phones and meals. They could use more motivation techniques. Saying, "Come on, let's take a bath" may work better than asking if they want to take one. They should encourage participation in activities instead of just accepting a "no". There is a secured area with swings for the residents to enjoy the outdoors, I only found out about it recently. We chose this facility because it was the best for our budget but it's still pricey and I'm not sure if I can continue to afford my husband's stay here.

5/5.00 Published 7 years ago

"Wonderful staff and a warm, homey feel!"

I really loved this place. The staff was patient and kind, answering all our questions. Many employees have worked here for over 15 years, making it feel homey and warm.

5/5.00 Published 7 years ago

"Caring staff, great value for families"

Brookdale Brandon, We toured this community because it was closer to home. We liked the staff, and they answered all our questions about the care provided. The community impressed us, and the menu seemed to offer a good variety. We would recommend this place to families for its care and value.

5/5.00 Published 8 years ago

"Peace of Mind and Excellent Care at Brookdale Brandon"

My mom’s stay at Brookdale Brandon gives us peace of mind. We see a big improvement in her recovery since she got there. The loving and caring atmosphere really helps. Her care is tailored to her unique needs. She’s well taken care of in the memory care unit. The staff is great at encouraging and helping her. Thank you, Brookdale Brandon!

5/5.00 Published 9 years ago

"Very good, but didn’t deliver on some promises."

When we arrived, April and Amber contacted me and came to see my husband at the hospital. They explained everything well. However, when he got settled in, there were a few small issues. He was supposed to be in a downstairs room because he uses a wheelchair, but he ended up upstairs at the end of the hall. It took a bit of time for him to receive his meals. They are very nice, but they didn’t follow through on some promises. My husband is a challenging person to care for, so he wasn't happy and doesn't want to go back. But keep in mind, he can be hard to please. Overall, the staff was sweet and wonderful in many ways.

5/5.00 Published 10 years ago

"Bent over backwards to meet his needs, excellent care"

They really bent over backwards to meet his needs. They genuinely cared about him, making sure he ate his meals. He needed special bathroom arrangements due to his wheelchair, and they handled it perfectly. I don’t know much about the activities, but they seemed fine from what I read. The location was ideal for him since it was close to where he lived, though we live farther away. We’re all very thankful for the care they gave him.

2/5.00 Published 10 years ago

"Dissatisfaction with Emeritus Services"

I'm not happy with the services at Emeritus at Heritage House. It's been tough. We pay a lot, but the nursing staff is often short-handed and not attentive to the residents. The staff is discouraging, and if things don't improve, we'll leave soon. My mom even went without medication for 4 days. Overall, we're dissatisfied.

2/5.00 Published 10 years ago

"Unhappy with Care and Services at Emeritus Heritage House"

I'm unhappy with the care at Emeritus at Heritage House. It's been hard. It's frustrating paying so much and not seeing the nursing staff take proper care of the residents. The staff is demotivating, and if conditions don't improve, we'll be leaving soon. There was this issue with my mom not getting her medicine for 4 straight days. All in all, we're disappointed.

4/5.00 Published 10 years ago

"Assisted Living Center Review"

I really like this place! They do a great job here, and the staff really care about the residents. It's not just work to them. The place is clean and nice, and they offer a lot to the residents!

4/5.00 Published 10 years ago

"Excellent Care at Clean Facility!"

This place is awesome! They really take good care of everyone here. The staff are super nice and really care about the people who live here. The building is always clean and looks really nice. They have lots of cool stuff for people who live here to do.

4/5.00 Published 10 years ago

"Mom's Very Nice Place"

The Heritage House is a great place for my mom. The staff always say hello and are very polite when we visit. They answer all our questions and help take care of our loved ones.

3/5.00 Published 10 years ago

"Sales Process Felt Like a Misleading Experience"

The help provided was okay for a while, but sadly wasn't enough for my family member, so we had to move her out. It seems like we weren't told the full truth when they were convincing us to buy; we clearly stated the extent of help with mobility she needed and they insisted it wouldn't be an issue. But once we moved in, it was obvious they couldn't give her the same level of help they promised.

4.5/5.00 Published 10 years ago

"Clean Facility with Helpful Staff and Fair Pricing"

The facility is very clean, which was a big reason we chose it. Although he’s only been there a short time and hasn't joined many activities yet, the on-site physical therapy is a plus. He seems happy with the food. Communication about appointments and transportation could improve slightly. All medications must come from a specific pharmacy and be given by the staff, which can be pricey. They have been very helpful and quick to reassure him if there were any issues. We appreciated how clean and friendly the place is, with a nice, homey feel. The price is fair, and A Place For Mom made everything easier for us.

Brookdale Brandon

Address
140 Castlewoods Boulevard
Brandon, MS - 39047

Website

Email

Telephone
(601) 919-1208

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