Timber Creek Village of Columbia Falls
Kim
"Mixed Feelings about Assisted Living Facility"
Our family visited this place in person. It's small and clean, but we didn't get the help we needed. We tried to reach the director multiple times but never got a call back.
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Anonymous
"Mixed Feelings About Dad’s Assisted Living"
My dad’s been living at this place for a bit, and I’m starting to wonder if it’s the right fit. For starters, whenever I ring up the boss to check on him, she doesn’t even know his room or who he is. I think the boss should remember stuff like that about the people living there. It really bugs me. Plus, my dad’s got trouble talking, and the place isn’t helping him out any extra. He’s told me he feels all alone and wants to go back home. Before he moved in, the boss said they go on trips, but they haven’t taken him on any. I’d feel way better about this place if my dad seemed happier. I guess I’d tell folks about this spot, but I’ve got some doubts.
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Anonymous
"Totally Disappointed by Uncaring Practices at Montana Elderly Care Facility"
This is hands down, the worst experience I have ever had with an elderly care service. The staff initially seemed like a responsible and affectionate person, so when they reassured me about taking care of my mother, I moved her all the way to Montana. The staff is supposed to be a well-trained elderly care administrator, but what we ended up with was a terrible surprise. We found out that staff told their team to ignore my mother and not give her proper care! Shockingly, the staff actually followed these orders, probably because they were afraid of losing their jobs. I believe that Timber Creek in Columbia Falls, Montana is utterly inappropriate for anyone looking for a safe, trustworthy place for their treasured family member. It's a shocking letdown that anyone would even dream of their loved one being well cared for in such a place. After spending four months at this place, I am totally disgusted with our whole experience.
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