Brookdale Asheville Overlook
Anonymous
"Great team, attentive care, highly recommended"
The staff at Brookdale Asheville Overlook work together as a team. They are very helpful to the residents and encourage them to be safely independent. The staff talk to the residents and remember what they like and don't like. They also communicate well with each other between shifts. Housekeeping is done every day, with a deep clean once a week. If needed, emergency cleaning is done quickly by any available staff member. Laundry is done separately for each resident. When I decided to move my mom to Brookdale, in sales welcomed me for another visit. He showed me the available room and explained when we could move in furniture and other items. also met my mom that afternoon to do an evaluation. the RN, completed her evaluation later that Friday. I was informed by [name] that my mom would be welcome at Brookdale Asheville Overlook. Mom has been there for about a month now. She gets attentive care, including OT and PT, help with bathing, and participates in activities. She is encouraged to go to the dining room for meals. The meals are good quality and served according to her preferences. Med techs are attentive when giving her meds and stay close to make sure she drinks and swallows properly. There are daily activities, including social, emotional, physical, and cognitive ones. Spiritual gatherings are also offered. Mom has been cared for in a professional and compassionate way. I would definitely recommend Brookdale Asheville Overlook and the current team to others.
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anonymous
"Inconsistent Care, Great Core Staff"
The promises they made at the start aren't all happening. Many workers have changed, and while the main staff are good, the fill-in staff aren't the greatest. We wish the care was steady and reliable.
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Anonymous
"Mixed Feelings About Assisted Living"
I found the interior dark, and the rooms smaller. However, there were plenty of porches outside.
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robert
"Friendly staff and nice tour at this assisted living facility"
We visited this place and it was really nice. The tour was well done, and the staff was friendly and answered all of our questions.
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Anonymous
"Helpful Assisted Living Experience"
Recently, my dad moved into this assisted living facility. Everyone is friendly, and the food is good. We’re still adjusting to the new surroundings, but they are has been incredibly helpful.
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Anonymous
"Clean, friendly, pet-friendly community with nice walking paths"
The community looked very clean and nice when we visited. The person who gave us the tour was friendly. They have walking paths and let you bring pets.
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Anonymous
"A Safe, Caring Community for Dad"
I’m happy with my dad’s move to this community. Since he came here, things have been going well. It’s a safe place with friendly people. The staff is great and takes good care of him. The community is clean, and there are fun activities for residents. Dad enjoys the meals too. Overall, I’d recommend this community.
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