Brookdale Carriage Club Providence
Anonymous
"Skilled Nursing Facility Falls Short: Not Recommended"
This place is not good for skilled nursing care! The independent and assisted living areas are nice and full of life, but the skilled nursing facility is gloomy, dull, and terrible. I wouldn't suggest it to anyone. We're taking our loved one somewhere else.
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Anonymous
"Engaging and Supportive Care at Brookdale Assisted Living Facility"
Brookdale does a really good job at getting residents involved and putting them in groups based on their abilities. They have kept my loved one very involved and doing as much as he can. Being able to talk openly with the staff has been really important for our good experience.
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Chris
"Improved communication needed; easy move-in, great staff; recommended."
Communication among departments can improve; easy move-in, great staff recommended.
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Anonymous
"Caring Staff, Smooth Transition to Assisted Living"
My uncle has gotten used to the new place really well, even though a lot has changed for him. The people there have been super helpful in making him comfortable and letting him know he was an important part of the skilled nursing community before he moved to assisted living. The staff really do more than what’s expected to look after his needs. The only thing that could be better at times is how they share information.
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Maryanne
"Great Place with Nice Rooms and Helpful Staff"
So far, it's a nice place. The rooms are a good size. There are nice amenities and helpful people. There are new appliances and lots of greenery. The floors are plank, and there's plenty of closet space. There's a balcony, walking trails, an outdoor pool, and more.
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S B
"Welcoming Environment with Caring Staff at Brookdale Carriage Club"
My family and my loved one had a good experience at Brookdale Carriage Club. The staff are really great. They are always ready to help both the family and the residents. Everyone, from the staff to the residents, is friendly. The food is sometimes good and sometimes not, but they are working to make it better. Overall, we would suggest this community to others for their loved ones.
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Doug
"Mixed Feelings on Pricing, Overall Positive Experience at Brookdale Carriage Club Providence"
The assisted living facility at Brookdale Carriage Club Providence is really friendly and the best one in Charlotte. I was a bit let down by the price increase, but I get that prices go up because of inflation. Still, I think it's a great place overall, and I would definitely tell others to check it out.
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KR
"Caring Staff and Strong Management at Facility"
The people here really cared about the patients and their families. They ran things very well. The nursing assistants worked hard to make sure my family member was clean and dressed. I’m thankful for how professional everyone was, and you could tell they knew what they were doing. The physical therapists did everything they could to help.
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Anonymous
"Safe and Caring, but Facility Shows Age"
The building looks pretty used up, like everything’s old and tired. The outside part of the place isn’t nice either, with bad lights and plants. It seems like they might not have enough money to fix things. But they do have lots of fun stuff for people living there to do. There are many workers who are there to help out. My family member feels safe here, and that means a lot.
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anonymous
"Liked Brookdale but preferred smaller facility with openings."
We liked Brookdale Carriage Club but wanted a smaller, available place.
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anonymous
"Poor Experience at Brookdale Carriage Cub"
I wouldn't suggest Brookdale Carriage Club. Our experience there wasn't good. They didn't have enough staff, and the ones they did have weren't helpful. The care quality was poor, and it's too expensive for what you receive. The rooms are tiny. Unfortunately, my loved one's condition worsened during our stay.
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Kathy
"Dining Woes: Limited Value in Assisted Living"
I believe the dining situation is the main issue. They shut down the dining room without a clear explanation. Now, they deliver food to residents’ rooms, but there’s no variety. Before the closure, they frequently ran out of items. Overall, I don’t think they’re getting good value for their money.
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Brookdale Carriage Club Providence
Amenities:
- Emergency Response in Each Room
- Private Bathroom - Sink/Toilet
- 24 Hour Security System
- Concierge Service
- Library
- Café/Bistro
- Beauty/Barber Shop
- Fitness Center
- Courtyard and Garden
- Outdoor Pool
- Walking Paths
- Game Room
- Billiards
- Fireside Living Room
- Fishing Pond
- Parking - Indoor Garage
- Parking - Surface
- Private Dining Room
- Bank
- Piano
- Postal Services
- Business Center/Computers
- Therapy Room
- Computer/Internet Access
- Chapel
- Woodworking Shop
- Porch
- Flat Screen TV
- Guest Suite(s)
- Meeting Rooms
- Landscaped Grounds
Address
5800 Old Providence Road
Charlotte, NC - 28226
Website
https://www.brookdale.com/en/communities/brookdale-carriage-club-providence.html
Telephone
(704) 365-8551