Brookdale Charlotte East
Anonymous
"Friendly Staff and Homey Feel"
They're so friendly and welcoming. It has a homey feel. The staff really care. It does look a bit old, but they are trying to do some updates. If you want to feel at home, I would recommend it. If you are looking for finer living, I would look elsewhere. What sold us on Brookdale was how mom felt about the residents and staff. She felt wanted and welcome. It was farther away, less convenient, and the amenities were not as nice, but it had that homey feeling, and that was the most important thing.
- Useful
- Not useful
- Share
Anonymous
"Mixed Experience with Assisted Living Facility: Kind Staff, Pest Issues"
They're really nice and friendly. They're quick to help when someone pulls the emergency cord, and all the staff, from the kitchen to the front desk, are always helpful with the residents. My mother-in-law had fun with the activities, especially the ones with music and dancing. But, there are some big problems right now. There are bedbugs, which is gross, and the place needs a makeover. We even found cockroaches in my mother-in-law's apartment. I hate those bugs so much that I'd tear the place down and start over. It was awful, even though the management is trying hard to get rid of the bugs. Every time someone visited her, they had to take off all their clothes outside, steam their shoes, and wash and dry all their clothes on the hottest setting.
- Useful
- Not useful
- Share
Anonymous
"Great Food but Odd Meal Times"
These are my thoughts from my friend's comments and my visits. My friend says the food is really good, but the meal times are strange. Breakfast is at 9:30, lunch is at 11:30, and dinner is at 4:30. There are only two hours between breakfast and lunch, but 17 hours between dinner and the next day's breakfast.
- Useful
- Not useful
- Share
Christina
"Liked layout and activities; cleanliness and communication lacking."
Relative liked layout, meals, and activities but cleanliness and communication need improvement.
- Useful
- Not useful
- Share
Steve
"Happy with Staff and Fun Activities at Brookdale East"
Our experience has been good and just what we thought it would be. We picked Brookdale East for the friendly staff and the fun things to do.
- Useful
- Not useful
- Share
Anonymous
"Recommended based on good experience at Brookdale Charlotte East."
My loved one at Brookdale Charlotte East; overall good experience.
- Useful
- Not useful
- Share
SS
"Proceed with Caution!"
Watch Out for This Place! The food and rooms are just okay. But this company pinches pennies at every turn. They’ll suddenly raise your fees without any warning or discussion. Even when my mom was in the hospital and not receiving any care, they charged me for their top-tier service. And don’t bother with their contract’s arbitration clause—they won’t honor it. If you question a bill, they’ll send you straight to collections. Be cautious!
- Useful
- Not useful
- Share
Anonymous
"Accepted dad, good location near aunt's; would recommend."
They accepted my dad; good location near my aunt's. Recommend.
- Useful
- Not useful
- Share
Anonymous
"Convenient and Friendly Assisted Living with Diverse Community"
I think this place is good. My time here has been pretty nice. The people and staff are friendly. I chose this community because a co-worker suggested it. There's a variety of people who live here. It's close to where I live.
- Useful
- Not useful
- Share
Ameenah
"Affordable and Active Assisted Living with Dedicated Staff"
This assisted living facility stands out for its reasonable pricing compared to others in the area. They offer activities almost every day, ensuring residents stay engaged. Communication regarding appointments could be improved, but they provide thorough housekeeping services, keeping my mom's apartment tidy. The facility itself is welcoming, well-lit, and impeccably clean. The staff members are exceptionally dedicated and work tirelessly to care for the residents. My mom has received outstanding care here. The Nursing Director and supervisor are proactive in addressing any concerns and have effectively coordinated her medical needs within the facility, saving additional costs. While some specialists require external appointments, they manage most healthcare needs internally. Overall, I would confidently recommend this facility to both family and friends.
- Useful
- Not useful
- Share
Anonymous
"Friendly and Welcoming Place"
The staff and the residents here are really friendly, helpful, and welcoming. The people who work here are great. I'm glad to be here.
- Useful
- Not useful
- Share
Brookdale Charlotte East
Amenities:
- Pet Friendly
- 24 Hour Security System
- Concierge Service
- Library
- Arts & Crafts Studio
- Beauty/Barber Shop
- Fitness Center
- Courtyard and Garden
- Pharmacy
- Wellness Center
- Walking Paths
- Theatre
- Game Room
- General Store
- Parking - Surface
- Private Dining Room
- Postal Services
- Business Center/Computers
- Therapy Room
- Computer/Internet Access
- Wi Fi Access Throughout
- Snack Shop
- Porch
- Flat Screen TV
- Guest Suite(s)
- Keypad Entry
- Meeting Rooms
- Landscaped Grounds
Address
6053 Wilora Lake Road
Charlotte, NC - 28212
Website
https://www.brookdale.com/en/communities/brookdale-charlotte-east.html
Telephone
(704) 537-8848